Benefits:

Employee discounts

401(k) matching

Paid time off

Do you believe pets are more than animals—they’re family? Are you a dependable leader who can support a team, keep operations running smoothly, and step in wherever needed?

As a Store Shift Supervisor at Wag N Wash, you’ll help lead the team during your shift, ensuring a great experience for every neighbor and their pets. You’ll balance customer service, team support, and daily operations to keep the store running efficiently.

What You’ll Do

Lead team members by example, delivering excellent customer service

Support daily operations and help ensure a smooth, efficient shift

Assign tasks and help team members manage priorities and time

Assist customers with product selection and provide recommendations

Process transactions, support the register, and handle returns or issues

Place and manage special orders and online order fulfillment

Reconcile cash drawers and complete end-of-day procedures

Maintain a clean, safe, and organized store environment

Step in to support the team wherever needed during busy periods

You May Be a Great Fit If You

Are a reliable, hands-on leader who leads by example

Have strong customer service and communication skills

Are organized and able to manage multiple tasks at once

Thrive in a fast-paced, team-oriented environment

Enjoy working with pets and people

Requirements and Responsibilities

2+ years of retail experience

Strong customer service and sales skills

Basic proficiency with Microsoft Office or similar tools

Ability to stand, bend, stoop, twist, and move for extended periods of time

Ability to lift up to 65 lbs

Ability to climb ladders and perform physical store tasks

Reliable transportation and ability to work flexible schedules (evenings, weekends, holidays)

Must be 18+ years old and able to meet hiring requirements set by the local franchise owner

This location is independently owned and operated by a franchise owner. Your application will go directly to the franchise owner hiring team. Each WNW franchised business is solely and exclusively responsible for determining local hiring decisions, compensation, benefits, and other terms of employment. You acknowledge that if you are offered employment at a WGW franchised business, your sole and exclusive employer is the local franchise business that hired you, not WGW Franchise Operations. WGW Franchise Operations does not participate in any local employment decisions or practices within its franchised businesses. All inquiries about employment should be made directly to the franchise location.