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Mortgage Loan Assistant

Storehouse Mortgage, LLC

Mortgage Loan Assistant

Spring, TX
Paid
  • Responsibilities

    We are looking for a skilled Mortgage Loan Officer Assistant to join our top-producing team and assist our Mortgage Loan Origination Officers. This position requires a unique mix of sales and customer service skills, plus the ability to manage loan files from beginning to end. Effective communication skills are essential for building relationships that help us to obtain future business. Bilingual preferred, but not required. If you are detail-oriented, thorough, and can offer top-notch customer service, start your application today! Responsibilities: Screen and make calls, book appointments and provide administrative support as needed Assemble loan documentation as required necessary for verifications and underwriting such as loan files, loan packages, credit reports, and additional mortgage application paperwork Serve as the primary contact and liaison between clients, branch manager, and assigned loan originator and conduct meetings to coordinate any follow-up items Follow up and respond to customer and in-house inquiries on transactions as needed in order to provide superior customer service Review all loan package documentation for discrepancies, omissions, and income calculation then report any discrepancies to the loan originator Qualifications: Possess an understanding of different loan products, such as conventional loans, FHA, VA, adjustable/ fixed, commercial loans, etc. 2-3 years of professional office environment and administration or mortgage experience preferred Excellent customer service and communication skills and willing to go above and beyond for customers and team Proficiency in MS Office required; CRM, MLS, DU, and proprietary mortgage software preferred Preferred degree in banking or finance, and a high school diploma or equivalent is required Although not required, having an NMLS license or training is preferred Compensation: $17 - $20 hourly