Position Summary:

The Chief Operating Officer (COO) is responsible for helping to define the strategic direction of Stratasan’s revenue generating activities and overseeing their successful execution. He/she will lead the sales, marketing and customer success departments, and help to further develop a winning culture characterized by high performance, accountability, a metrics-orientation and operational excellence.  

We are a fast growing organization. Depending on the candidate’s prior experience, the definition of the role could change in scope.

In this role, you will:

• Lead, mentor and develop sales, marketing and customer success teams, focused on landing and growing profitable customer relationships.

• Optimize sales performance through refinement of hiring, training, compensation plans, sales processes and procedures.

• Lead and implement an account-based GTM strategy focused on alignment among teams and the coordination of efforts to attract and close key accounts.

• Fortify the organization's culture through coaching, mentoring and otherwise strengthening the team's ability to deliver and exceed expectations.

• Define and meet targets that are based on weekly activity, monthly and quarterly results within an annual plan and be involved in setting and revising the plan, as necessary.

• Focus on accountability metrics including upsell and cross-sell within existing clients.

• Create an ecosystem of accountability by setting the right metrics and tying company performance and goals to measurable results.

• Cultivate a high-performance, revenue-driven environment.

• Act as an outward facing leader who will often speak externally with customers or at events/conferences

You're a great fit if:

The COO will be a proven leader with a relevant Healthcare and SaaS background who has expertise scaling a company to $25+ million. He/she will have a track record of owning and rapidly growing revenue-generating activities. A successful candidate will likely be a seasoned enterprise sales leader who has assumed additional responsibilities in customer success, marketing and operations. This person will possess broad-based business acumen and understand how to drive profitable growth. The COO will bring an operational mindset focused on metrics, KPIs and accountability

Specific qualifications and experience include:

• Significant experience in building and leading national sales teams.
• Enterprise sales experience with one or more successful SaaS and/or healthcare IT companies.
• Experience owning customer success, and marketing 
• Proven track record selling into hospitals and health systems  
• Proven experience designing and managing an Account Based Revenue strategy.
• Proven experience managing a partner ecosystem consisting of both referral and reseller entities.
• Strong background in the design and implementation of sales plans from the ground up; developing and delivering account planning strategies, and leading and managing these processes with client services and other lines of business.
• Strong leadership skills and a proven ability to attract, develop, retain and motivate a team. 
• Desire and capability to actively manage team makeup by objectively evaluating team talent and taking appropriate actions based on performance and potential.
• Proven ability to develop strong strategic growth plans and to drive successful execution 
• High level of intellectual agility and capacity for original thought.
• A history of defining ambitious goals and establishing priorities to ensure results; manages projects, activities and resources effectively.
• Demonstrated capability to think deeply and quantitatively about business challenges, breaking down problems and presenting solutions.

Personal characteristics include:

• A reputation as someone who establishes a vision, drives execution rather than activity, and inspires and motivates others to achieve results.
• Customer-driven approach
• Excellent presentation, communication, influencing and human resource skills.
• Drive, hunger, persistence and a “winner’s mentality” combined with a genuine interest in people.
• Ability to simplify complex situations and focus on value.
• A mature, resourceful executive able to cope with issues prevalent to both rapid growth and company/industry change.
• Strong strategic thinker and “general manager mindset” capable of translating business objectives into tactical action plans and milestones.
• Tactful and diplomatic professional with unquestionable integrity and personal values.
• A hands-on, result-oriented, “self-starting” professional with a structured, process-driven and pragmatic approach.
• A decisive, savvy and entrepreneurial negotiator and dealmaker.
• Creative and innovative, with the ability to identify unmet market opportunities, client needs and cross channel opportunities and then take actions to effectively capture them.
• A creative and analytical problem solver. 
• A developer of others; builds strong loyalty and followership in his/her teams. Can easily recruit others to their team.

About Stratasan

When you think “healthcare data and analytics company,” what’s the first thought that comes to mind? That sounds like a super fun place to work. Us too! Though, maybe we’re biased?

Our bright, diverse team of analysts, engineers, product developers, and everyday dreamers are working to shake up the healthcare space and change the way hospitals use data and analytics. Serving as a hub for business development intelligence, we provide our clients with a foundation for growth in the areas of hospital planning, marketing, physician relations, and expansion.

We’re stronger because of customer-first culture and our inclusive work environment. We're a team of entrepreneurially-minded, self-motivated healthcare aficionados and technology geeks. Together, we solve complex problems, rethink conventional processes, and celebrate big wins. 

Our office is located in downtown Nashville, just steps away from the Nashville Farmers Market, Bicentennial State Park, and Capitol View, Nashville’s latest urban mixed-use district. Our space is open and interactive, and we pride ourselves on having the best coffee around, sourced from a roastery based right here in Nashville.

We’re an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. We believe our differences truly make us stronger.

Interested in joining a team of healthcare disruptors? We’re looking for passionate individuals interested in challenging the status quo of healthcare data and analytics. We’re open to your fresh thinking and creative ideas. If you think we might be the right mix of innovative thinking and tech nerd to fit your professional style, then shoot us your application today!