Benefits:

401(k)

Dental insurance

Health insurance

Paid time off

Vision insurance

Operations Coordinator – Coffee Shop & Farmer’s Market

What is Bonton?

For the last 200 years, racial injustice and systemic oppression prevented opportunities in Bonton that were a given elsewhere. People here experienced higher rates of diabetes, stroke and cancer, and 48% of residents lived in poverty. Residents have been denied access to the seven human essentials that are necessary to survive and thrive - health & wellness, economic stability, safe and affordable housing, transportation, a sense of belonging, education and access to fair credit. Today, the community is transforming, and healing is coming from within.

Who We Are

Bonton Farms is on a mission is to transform lives by disrupting systems of inequity, laying a foundation where health, wholeness, and opportunity are the norm for all people. While many nonprofits work to solve one issue, Bonton Farms focuses on place-based interventions to build community capacity for long-term change. As the ecosystem of community resources improves, the neighbors in Bonton use these resources to build successful, self-sufficient lives, ultimately interrupting the impact of decades of disenfranchisement. Bonton Farms’ programs focus on the following seven human essentials: economic stability, health and wellness, transportation, education, access to fair credit and community belonging.

Description:

Bonton Farms – the largest urban farm in the United States – is an agricultural intervention to restore lives, create jobs, and ignite hope in South Dallas. The organization transforms lives by disrupting systems of inequity, laying a foundation where change yields health, wholeness, and opportunity is the norm.

General Summary:

The Operations Coordinator is responsible for all duties associated with daily operations of the Coffee Shop and Farmer’s Market, as well as all internal and external wholesale orders of any Bonton Farms product. This position is responsible for assisting management to ensure the highest standards of customer service are being met by entire staff.

PRINCIPLE DUTIES:

Responsible for the daily operations of the Coffee Shop and Farmer’s Market.

This includes overseeing staff, and ordering all goods sold and program supplies in a timely manner.

This also includes cleanliness, organization, providing high customer satisfaction, and accurate and consistent inventory.

Solicit, negotiate and obtain new and repeat wholesale partners through efforts (outside sales calls, networking, etc).

This includes produce and pantry items such as jams/jellies, honey, honey butter, etc.

Responsible for contacting existing external partners to secure weekly produce sales

With guidance from executive team, understand budget and budget goals

This includes increasing sales and maintaining cost within budget

Responsible for coordinating all internal sales within the social enterprises. Ensure that each business is getting credit for their product This means collaborating across all teams within the social enterprises to understand product, cost, production timelines, and availability

Responsible for creating invoices through Shopify for all wholesale orders internal and external as well as ensuring payment was received.

Responsible for all wholesale orders from coordinating the production, to managing staff and volunteer needs, ordering any necessary supplies, etc ·

This includes things such as gift box orders. The operations coordinator will be responsible for ensuring all supplies (boxes, hay, clear paper, ribbon cards, etc) and all products (jam, honey, honey butter, etc) are in stock. Then, he/she would be responsible for scheduling staff to complete the order or working with the Development Team to work with volunteers.

Recommends program and procedural changes

Coordinate with the appropriate areas in the team, and resolve any issues, complaints and problems to ensure quality product and customer satisfaction

Coordinate pop-ups.

This includes, but not limited to, staff, products that will be sold and external communication with pop-up partners.

Assist in social media postings for Social Enterprises

Ability to share the mission of Bonton Farms with external parties, specifically how it relates to wholesale and workforce development.

Train staff on the mission of Bonton Farms and how to share with customers

Other duties as assigned

QUALIFICATIONS:

High school graduate.

Some college highly recommended

Must meet requirement of hours as a full-time employee.

Reports to: Social Enterprise Leadership