Field Technician

Strategic Home Media, Inc.

Field Technician

Annapolis, MD
Full Time
Paid
  • Responsibilities

    Job Summary:

    Works with other installers and independently, in the completion of installs and service calls. Responsible for timely completion of daily procedures and paperwork they are assigned. Tech is also responsible for assigned vehicle care and maintenance.

    Requires excellent communication skills

    Self-motivated, task-driven, and able to apply “best practices” theory

    Strong problem-solving skills

    Ability to use hand and power tools

    Key Job Responsibilities:

    Complete one-room audio/video installs and setup

    Satellite/Cable systems setup and install

    Advanced troubleshooting of simple systems

    Basic networking/data system installation and setup

    Basic programming of single-room, advanced systems

    Basic understanding of multi-room systems and setup

    Basic understanding of security system programming and design

    Basic understanding of single room AV systems

    Completion of Alarm.com Academy (or obtain within 6 months of hire)

    Completion of ProSource University within the first year of employment

    Minimum Job Requirements:

    Strong verbal and written communication skills

    Highly detailed, organized, and multitask driven

    Ability to work on rotating “on-call” service schedule

    Proficient in all Assistant level qualifications

    Competent skills with desktop and mobile computing

    Clean driving record and background check (required for DCJS certification)

    Minimum of 1-year field experience

    Disclaimer:

    The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this classification. They are not to be constructed, as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.