Senior Technician proficient in DSC security products

Strategic Home Media, Inc.

Senior Technician proficient in DSC security products

Annapolis, MD
Full Time
Paid
  • Responsibilities

    Job Summary:

    Works with Lead Installers and independently, in the completion of installs and service calls. Responsible for timely completion of daily procedures and paperwork they are assigned. Tech is also responsible for assigned vehicle care and maintenance.

    Requires excellent communication skills

    Self-motivated, task-driven, and able to apply “best practices” theory

    Strong problem-solving skills

    Ability to create in the field solutions

    Ability to use hand and power tools

    Proficiency in DSC brand security systems and products a must.

    Develop and maintain proficiency in the following areas:

    Key Job Responsibilities:

    Advanced troubleshooting of simple and complex systems

    Advanced networking/data system install and setup

    Strong programming of advanced systems

    Advanced understanding of multi-room systems and setup

    Advanced understanding of security system programming and design

    Minimum Job Requirements:

    Strong verbal and written communication skills

    Highly detailed, organized, and multitask driven

    Ability to work on rotating “on-call” service schedule

    Proficient in all Lead level qualifications

    Assist in training and evaluation of up to Lead level technicians

    Excellent skills with desktop and mobile computing

    Clean driving record and background check (required for DCJS certification)

    Minimum of 2 years of field experience

    Disclaimer:

    The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this classification. They are not to be constructed, as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.