Benefits:
Paid time off
Training & development
Are you seeking a position that allows you to use your administrative and customer service skills to make a difference in the lives of others? Join the movement that’s sweeping the nation…apply to be part of the Stretch Zone team!
Stretch Zone Palm Coast has an opening for an organized, dynamic Administrative Receptionist Associate to undertake all receptionist and administrative duties. You will be the “face” and "voice" of the company for visitors and clients. The ideal candidate will have a friendly and easy-going personality while also being very perceptive and disciplined. Competence in dealing with challenges and providing information with a five-star customer-service approach are essential.
The goal is to make visitors and clients feel comfortable and valued while on our premises or when communicating by phone. The Administrative Receptionist Associate is a key contributor to making visitors and clients have a great experience whenever they interact with Stretch Zone.
Who are we?
Stretch Zone provides clients with Flex-ability for Life® by using a proprietary stretching method and a patented stabilization system.
Stretch Zone seeks to improve client health and wellness.
Stretch Zone facilities offer a welcoming environment, knowledgeable staff, and comfortable equipment, all of which allow clients to relax and fully benefit from our methods.
Stretch Zone uses a patented strap system and proprietary tables to stabilize muscles, our certified stretch practitioners deliver a life-changing stretch experience.
Responsibilities:
Greet new visitors and clients with a smile to create a great first impression
Make an average of 30 outbound phone calls, and 30 SMS text messages daily
Makes calls to confirm demos 24-48 hrs. prior to appointment time
Answer all inbound calls using our proven Telephone Intake (IT) script
Check and respond to Voice Mail throughout the day
Check and manage studio emails
Complete all assigned automated tasks generated from Club Ready as directed by GM
Field customer complaints and concerns by noting on client accounts and alerting GM
Understand and communicate company policies regarding contract memberships, cancellations, and refunds
Communicate any past due accounts to GM
Helps promote current client renewals as directed by GM
Calls all clients who are not meeting their session per week average
Assists in monitoring client sessions to ensure appointments run on time
Works closely with store stretch practitioners and the management team to provide outstanding service and a comfortable atmosphere for all clients
Responsible for managing the inventory of the store
Assist the team to ensure the studio is clean and always organized
Required knowledge and skills:
Must be highly motivated to succeed with self and others
Must become proficient with Club Ready software
Must practice a “Five-Star” approach to customer service
Exhibit outstanding organizational skills
Have excellent communication and interpersonal skills
Demonstrate the ability to enhance administrative skills and increase Stretch Zone knowledge
Have a solid understanding of studio operations
Love being a team player
Compensation / Perks:
$13 - $15 per hour
High-energy atmosphere
Part Time or Full Time
PTO for Full Time
Career growth opportunities
Continuing education opportunities
Shift and Schedule:
Monday thru Friday
Evenings as needed
Saturdays as needed
Will consider a part time or full-time associate depending on studio needs
Studio Location: Island Walk Shopping Center, 250 Palm Coast Parkway, #503, Palm Coast, FL 32137
At Stretch Zone, we encourage a teamwork environment! Our main goal is to improve the lives of others with our assisted stretching practices. Stretch Zone has convenient locations throughout the United States. Learn more at stretchzone.com. Become part of the team!