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Assistant General Manager

StretchLab - Mill Valley

Assistant General Manager

Mill Valley, CA
Part Time
Paid
  • Responsibilities

    Are you a high-energy, passion-filled, sales-motivated, and fitness-minded individual who has a love of community? Would you like to work with a fun group of people that love helping our members achieve their personal goals?Then StretchLab Mill Valley is the right place for you. Come join our staff that enables our members to enjoy life through more mobility, lower stress, and greater activity. Our team of 1 on 1 stretch professionals known as Flexologists ™ helps people realize their best physical potential, gives them greater mobility for outdoor activities, and better performance for those that pursue sports and recreational events.

    Position

    This part-time position for the role of Assistant General Manager requires you to help us grow our membership by engaging personally with potential members and providing for the safekeeping of our existing membership. Lead management and providing a positive customer experience are key elements of the position. Handling email, phone, and internet inquiries from potential and existing customers are critical to the Assistant General Managers success. It requires some evenings and weekend work.

    Responsibilities:

    Assist the General Manager with the sales process of lead generation, follow-up, and getting a commitment to buy.

    Book and confirm sessions including intro, ongoing, and group classes

    Manage the front desk to greet and check-in clients and prospects when they enter the studio

    Strictly follow Covid Safety Check protocols enacted by the studio

    Conduct tours of the facility while establishing a relationship and targeting an individual’s needs and wants

    Emphasize and enforce the objectives of the club as a fitness and wellness provider

    Present available services to current or prospective members

    Book quality appointments to achieve monthly sales quota and follow-up with leads and missed intro classes

    Participate in special events (health fairs, grand openings, community, and other marketing events) to promote the club

    Ensure the studio is sanitized per Covid Safety protocols (while mandated) and help keep clean and tidy

    Other duties as assigned

    Requirements:

    Excellent sales, communication, and customer service skills required

    Fitness sales experience desired but not required

    Welcoming, energetic, and enthusiastic personality

    Goal-oriented with an ability to meet or exceed sales in memberships and retail

    Ability to learn and use the ClubReady software system

    Must be fluent in English and have excellent communication skills via in person, phone and email

    Must be able to work under pressure and meet tight deadlines

    Must have proficient computer skills

    Participate in special events (health fairs, grand openings, marathons, and community and hospital events) to promote the club

    Compensation & Perks:

    Competitive hourly compensation based on experience

    Free or discounted memberships

    Commission paid on sales - both membership and retail sales

    Generous employee retail discount

    Opportunity for a bonus based on performance

    Huge opportunities for growth within the studios, including additional sales and management opportunities

    Non-business, fun team offsites

    Ongoing best practices sessions with other team members resulting in free stretches

    Pay from $320 to $800 a week

    This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Stretch Lab Corporate.