The StretchLab San Antonio team is currently seeking a qualified Membership Sales Specialist who is motivated on driving sales and providing excellent customer service to expand our growing StretchLab community! This position provides a hourly pay plus a competitive commission structure. We are recruiting for all 4 locations in San Antonio!
POSITION: The purpose of the Sales Specialist is to assist the Sales Manager with meeting monthly goals for first visit assessments, services, and new memberships. Primary responsibilities are calling lead and scheduling client mobility assessments for our stretch programs. Ensuring a proper sales process is executed so a proper membership option is presented based on a clients needs. During the first visit our specialist provide education about our programs, ensure a positive studio experience during the assessment, and successfully moving them through the sales process to the appropriate membership option. The Sales Specialist also assists with member retention, providing outstanding customer service to current members, event (pop-up)marketing, and assist in managing social media accounts.
Boutique fitness, gym membership sales and/or general sales knowledge/experience is preferred, but not required. Starting base pay is based on experience.
This position is a part time/full time position that requires availability to work on weekends, evening and/or morning shift. Schedule may change based on event marketing needs outside normal business hours.
There is potential to move up to Assistant Sales Manager and/or Sales Manager.
REQUIREMENTS:
Excellent sales, communication, and customer service skills required
Excellent social media skills, with the ability to build creative content and post daily
Prefer candidates with general understanding of anatomy and physiology, kinesiology, exercise science, or physical therapy
Warm welcoming and engaging personality
Ability to build strong customer relationships
Goal-oriented with an ability to achieve sales in memberships, retail, stretch services
Self-motivated and takes initiative
Ability to learn and use the ClubReady management software system
Must have excellent communication skills via in person, phone and email
Strong organizational and multi-tasking skills
Must be able to work under pressure and meet tight deadlines
Must have proficient computer skills
Occasional travel may be required and utilize a phone for managing multiple locations
High school diploma or equivalent required
Authorization to work in the United States required
Availability on weekends
RESPONSIBILITIES:
Execute sales process of lead generation, setting up first visits, closing membership sales, and follow ups
Assist team in meeting goal of generating a minimum of 100 organic leads from community outreach
Establishing relationships with community partners and scheduling a minimum of 8 pop-up events a month per studio
Conduct success first visits with new clients, while establishing a relationship and targeting individual’s goals and needs
Maintain acceptable level of personal sales production
Present available services to current or prospective members
Book and quality first visits to achieve monthly sales quota
Participate in special events (health fairs, grand openings, marathons, and community and hospital events) to promote the club
Utilize lead management system and meet minimum daily call goals with prospective clients to book intros
Attend and complete all relative training programs
Take pictures for social media platforms and manage accounts
Light cleaning of the retail area, studio, and restrooms
Other duties as assigned
COMPENSATION & PERKS:
Competitive hourly compensation based on experience
Commission paid on memberships
Opportunity for bonus based on studio revenue performance
Huge opportunities for growth within the studios, including additional sales and management positions
Employee Retail Discounts
We are proud to be an Equal Employment Opportunity and Affirmative Action employer. Our company does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Stretch Lab Corporate.