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Global Merchandise Manager

Stronger Youth Brands

Global Merchandise Manager

Middletown, PA
Full Time
Paid
  • Responsibilities

    Benefits:

    IRA Matching

    Company parties

    Competitive salary

    Dental insurance

    Employee discounts

    Flexible schedule

    Free food & snacks

    Health insurance

    Opportunity for advancement

    Paid time off

    Profit sharing

    Training & development

    Vision insurance

    Are you someone who…

    is an experienced inventory/distribution or logistics manager looking to make a positive impact on the community?

    wants to be a part of a collaborative team?

    is eager to grow with a flexible and thriving company with a great culture?

    is looking for a hybrid schedule (combination of in-person & remote work)?

    Then keep reading!

    The Stronger Youth Brands is looking for a detail and process-oriented Global Purchasing & Logistics (Merchandise) Manager to maintain and grow the merchandise offerings we provide to our Little Kickers franchise partners across the globe! Via purchasing, receiving, processing orders, distribution, forecasting, and customer service this role ensures the quality, accuracy, and timeliness of our franchise communities merchandise needs - including apparel, on-field equipment, season prizes, and more!

    Stronger Youth Brands (“SYB”) is a franchising platform offering diversified, high-quality child-centric enrichment programming to discerning families. Our growing team supports over 400 Soccer Shots franchises (US & Canada) and Little Kickers franchises (Global) running intro-to-soccer programs for kids ages 2-8.

    We serve over 500,000 kids each year in North America alone, and we’re growing!

    Responsibilities include, but not limited to:

    Procurement & Inventory

    Create and submit purchase orders to vendors as needed in a timely manner

    Enter purchase orders daily, confirm accurate product was received, and submit bills timely and accurately.

    Conduct market research on new products, and source new products as needed

    Monitor and optimize inventory levels, lead times, buying patterns, reorder points, etc.

    Review and resolve vendor invoice discrepancies.

    Work closely with the Accounting Department to ensure invoices are paid on time to vendors.

    Perform monthly inventory closing procedures by entering inventory counts and monthly shopping cart transactions, and resolving any discrepancies as needed.

    Plan and prepare to compile and submit large booking orders for products once per quarter.

    Oversee monthly and yearly physical inventory counts.

    Vendor Management

    Research, identify, and evaluate new vendors for merchandise needs

    Act as primary contact for Little Kickers Merchandise vendors.

    Hold vendors accountable to expectations and deadlines.

    Budgeting and forecasting

    Prepare recommendations for forecasting/budgeting updates as needed.

    Use historical data, anticipated growth, and trends in the franchise community to forecast stocking needs.

    Leverage vendor relationships and buying volume to source new product samples and negotiate pricing alongside Director, Merchandise.

    Order Fulfillment & Logistics

    Ensure orders are submitted, processed, and shipped timely with third-party vendors.

    Coordinate deliveries as needed and track the status of deliveries.

    Facilitate returns and exchanges timely.

    Identify areas of improvement for order fulfillment and logistics processes.

    Customer Service

    Maintain accurate and appropriate information on consumer shopping cart, including inventory totals, product images, descriptions, and shipping details.

    Act as subject matter expert on Little Kickers merchandise offerings.

    Provide excellent written and verbal communication to end consumers.

    Troubleshoot and resolve product/service issues and concerns.

    Coordinate communication with franchisees and end consumers on any changes/updates to inventory policies, processes, and deadlines.

    Anticipate customer needs and track reoccurring issues.

    Required Education/Experience

    Bachelor’s degree, or associate degree in a relevant field

    7 + years of experience working in a purchasing/procurement role preferred.

    Familiar with Microsoft Office Suite

    We're looking for hard-working, team players who are:

    Passionate about the Soccer Shots mission

    A Core Value fit

    Friendly and customer service-oriented

    Extremely Organized

    Self-starters

    Strong critical thinkers

    Acutely aware of how inventory processes help the company to reach business goals

    Solutions-oriented

    Timely and accurate communication

    Resourceful and proactive

    Direct, engaging, and, relational

    Please note that this position may have physical demands including routinely climbing ladders and requires the ability to lift or move up to 50 lbs.

    Come work for Stronger Youth Brands and experience our:

    flexible hybrid work schedules

    hard-working, driven and friendly team

    top-notch company culture

    Apply now!