Job Title: Student File Compliance Coordinator

Location: Training Center of Central Texas, Harker Heights, TX

Position Overview

The Student File Compliance Coordinator will ensure compliance with Texas Workforce Commission (TWC) and VA standards. This position will involve consistent and meticulous record management to support the Training Center’s mission and regulatory requirements. On occasion, you may be asked to assist with the enrollment process including meeting with prospective students.

Key Responsibilities

Compliance and Record Management

Ensure student files are complete and compliant with TWC regulations, with regular audits and documentation.

Manage records for student refunds, withdrawals, and other compliance-related paperwork.

Conduct weekly compliance checks on new files, aiming for 100% compliance by the end of the third month.

Create new student files, ensuring all appropriate documentation and signatures are captured

Follow-up with students to ensure they have turned in all necessary forms/documents

Student Enrollment and Front Office Support

Assist with front office duties, including greeting visitors, answering questions, and directing inquiries.

Provide backup support during peak enrollment periods, ensuring prospective students receive timely responses.

Assist prospective students with filling out enrollment forms

Take prospective students on a tour of the school

Qualifications

Education: A high school diploma or equivalent is required; an associate degree or higher is preferred.

Experience: Minimum 1-2 years in student services, customer service, or compliance roles, ideally within an educational or vocational training environment.

Skills:

Strong interpersonal and communication skills.

Detail-oriented with excellent organizational abilities for managing records and appointments.

Proficient in MS Office and data management software; familiarity with compliance protocols is a plus.