Job Description

We are seeking a dedicated and student-focused Student Support Representative to join our team in Kansas City, MO. This role plays a key part in ensuring an exceptional student experience by providing guidance, resolving inquiries, and supporting students throughout their enrollment and academic process. The ideal candidate is organized, empathetic, and passionate about helping others succeed.

Responsibilities

• Serve as a primary point of contact for student inquiries and support needs

• Assist students with academic processes, program information, and general guidance

• Maintain accurate student records and documentation

• Coordinate with internal departments to ensure timely resolution of student concerns

• Monitor student progress and proactively identify support opportunities

• Provide clear, professional, and solution-oriented communication

Qualifications

• Strong communication and interpersonal skills

• Excellent organizational and time-management abilities

• Ability to multitask and manage priorities effectively

• Detail-oriented with a proactive problem-solving mindset

• Comfortable working in a structured, fast-paced environment

• Commitment to professionalism and student success

Additional Information

• Competitive salary ($50,000 – $54,000 annually)

• Opportunities for professional growth and career advancement

• Supportive and collaborative work environment

• Skill development in student relations, communication, and coordination

• Stable full-time position with long-term potential