Benefits:

Positive company culture

Option for hybrid remote

Option for profit sharing

Bonus based on performance

Employee discounts

Opportunity for advancement

Paid time off

Competitive salary

Job Summary A magic maker. Tutu School Lake Norman seeking a team member who can assist both with administrative duties related to the management of the studio and teach some ballet classes. We are seeking team members who love connecting with families in person, on the phone and via email, plus helping little dancers find the perfect classes in which to begin their Storybook Adventures in Ballet. The ideal candidate should have ballet experience and a willingness to learn Tutu School’s systems and software, but mostly to embrace our mission of making space in children’s lives for confident creativity and the pure joy that comes from finding oneself in music and movement.

Responsibilities

Handle client/customer relations with warm yet effective communication and Tutu Tone.

Answer inquiries, questions, and concerns from a high-level customer service approach.

Process registrations with attention to detail, carefully following a prescribed customer journey map.

Assist in tracking and analyzing metrics.

Periodically conduct classes in accordance with Tutu School program guide and provided curriculum.

Periodically oversee staff and program activities during ballet birthday parties, camps and events.

Generate and post content for Tutu School LKN social medial platforms (i.e. Facebook, Instagram, Google, etc.) that follows TSF brand guidelines.

Contribute creative content for classes in accordance with the course curriculum and franchise guidelines.

Qualifications

Dependable -- more reliable than spontaneous

People-oriented -- enjoys interacting with people and working on group projects

Detail-oriented -- would rather focus on the details of work than the bigger picture

Achievement-oriented -- enjoys taking on challenges, even if they might fail

Customer Service: 1 year (Preferred)

Education: High school or equivalent (Preferred)

About Tutu School

Tutu School is a collection of quaint boutique ballet schools that provide a creative dance education experience for children from 6 months to 8 years old.

It is a place where students are urged to fully exercise their imaginations as well as their bodies, and where we not only focus on teaching children age-appropriate motor skills and the fundamental principles of ballet but also expose them to the world of classical music and the enchanting stories of famous ballets.

Our Founding Principle

Every child should know what it feels like to dance. We exist to make space in children’s lives for confident creativity and the pure joy that comes from finding oneself in music and movement.

Tutu Principles

Keep Moving: Keep dancing. Keep twirling. Keep going. Momentum doesn’t generate itself.

Exceed Expectations: Tutu School families have high expectations. We want to leap over them.

Mistakes Happen: Own them. Understand them. Grow from them.

Remember Why: Tutu School exists to make space in the world for creativity and joy.

Next Right Thing: Find it. Follow it. One right thing at a time.

Find The Magic: Always. In everything you do.

All Tutu School® locations are independently owned and operated by third-party franchisees. Franchisees, not Tutu School Franchises, LLC., are responsible for all hiring and personnel matters at their individual locations.