Studio Lead Associate

Stretch Zone - 1214

Studio Lead Associate

Tucker, GA
Full Time
Paid
  • Responsibilities

    Benefits:

    Flexible schedule

    Opportunity for advancement

    Training & development

    Full-Time | Base Pay + Commission Pay: $20 to $26 per hour, plus performance-based commissions

    About the Role

    Step into leadership at Stretch Zone as a Studio Lead Associate. This is a hands-on hybrid role that combines practitioner-assisted stretching, member care, sales support, and team leadership.

    The ideal candidate understands the body, movement, and the benefits of assisted stretching, while also being outgoing, confident, and comfortable helping clients understand the value of membership. You will support both Stretch Practitioners and Sales Associates, perform stretch sessions, help grow memberships, and step in as a dependable leader during daily studio operations.

    This role is a great fit for someone with experience in fitness, wellness, bodywork, personal training, physical therapy, massage, exercise science, athletics, customer service, or sales who is ready to grow into studio leadership.

    What You’ll Do

    Stretching & Member Care

    Perform practitioner-assisted stretch sessions using the Stretch Zone method

    Maintain a lighter stretch schedule than a full-time Stretch Practitioner so you can support leadership responsibilities

    Learn member goals and help them understand the benefits of consistent stretching

    Build strong relationships so members feel known, cared for, and valued

    Support a high-quality stretch experience from the first visit through ongoing membership

    Communicate with members professionally, safely, and respectfully during hands-on sessions

    Client Experience & Retention

    Create a welcoming studio environment where members feel like part of the Stretch Zone family

    Help keep members engaged in their stretch plans

    Support retention through strong relationships, great service, and consistent follow-up

    Help resolve client questions or concerns with patience and professionalism

    Sales & Membership Support

    Help explain Stretch Zone services, memberships, and benefits

    Support intro stretch conversion into memberships

    Follow up with leads, prospects, intro sessions, and current members

    Help members connect their personal goals to the value of consistent stretching

    Support referral activity, promotions, and local outreach

    Lead by example in creating confident, helpful, and value-based sales conversations

    Team Leadership

    Support and coach both Stretch Practitioners and Sales Associates

    Help onboard and train new team members

    Reinforce Stretch Zone methods, client experience standards, and studio expectations

    Help create a positive, focused, and accountable team environment

    Step in as a dependable leader when the Studio Manager is unavailable

    Celebrate team wins and help address issues before they become larger problems

    Model the professionalism, energy, customer care, and teamwork expected from the entire studio

    What We’re Looking For

    Background or strong interest in fitness, wellness, assisted stretching, bodywork, athletics, physical therapy, massage, personal training, kinesiology, or exercise science

    Comfortable learning and performing the Stretch Zone method

    Outgoing personality with strong people skills

    Customer-facing, sales, or service experience

    Leadership, coaching, training, or team support experience preferred

    Strong understanding of customer service and relationship building

    Able to support both Stretch Practitioners and Sales Associates

    Coachable and willing to follow Stretch Zone methods and protocols

    Able to multitask in a fast-paced studio environment

    Positive attitude and team-first mindset

    Passion for helping people move better, feel better, and live better

    What We Offer

    Base pay plus performance-based commissions or bonus

    Training on Stretch Zone services, memberships, studio systems, and client experience standards

    Opportunity to grow into Regional Manager roles with higher earning potential

    Regular performance reviews with opportunity for base pay increases

    Supportive team culture in a growing wellness brand