Benefits:
Base salary depending on experience
Percentage of Studio Net Sales
Bonus based on sales targets
Paid time off
Training & development
Profit sharing
Position Overview
The Store Manager is responsible for overseeing operations, financial performance, and quality standards for the studio. This role provides leadership and strategic direction to studio team members including stretch practitioners and sales associates, ensures superior member experiences, drives employee achievement, and maintains the integrity of the Stretch Zone® brand.
Responsibilities:
In-Depth Analysis and Optimization of Studio Metrics:
Sales comparisons over extended periods
Lead generation
Member retention and satisfaction
Refunds/returns
Closing percentages
Projections
Develop a strategic plan of action for business development
Additional Duties Include:
Creating weekly meeting schedules with a clear plan of action for the studio
Monitor schedules to ensure we are properly staffed
Assess the performance of Sales Associates daily and hold them accountable to daily sales goals
Have a presence in studio daily, coaching, developing, and ensuring proper daily operations
Ensure all reports are sent and accurate daily
Track employee time clocks and utilization
Consistent communication with corporate and owners to ensure you are up to date with all initiatives
Handle all higher-level customer service requests
Daily, weekly, and monthly accountability of sales goals
Develop marketing strategies
Step in as a Stretch Practitioner or Sales Associate as needed
Requirements
Experience in studio/store management
Strong sales background with proven success in previous roles
Ability to develop and execute a high-level business plan
Ability to set clear goals and have accountability for achieving them
Ability to articulate variances in revenue/sales/expenses versus budget
Ability to think critically and solve unexpected problems quickly
Kinesiology Degree preferred
About Stretch Zone Using patented equipment and proven protocols, Stretch Zone practitioners help members improve athletic performance, increase range of motion, reduce stiffness, and enhance overall reaction time.