Benefits:

Training & development

Bonus based on performance

Competitive salary

Employee discounts

Flexible schedule

Paid time off

Wellness resources

Opportunity for advancement

The Waxing The City Studio Manager position is responsible for day-to-day operations, management of the business, and of leading a team of licensed Estheticians to deliver an outstanding client experience.

The Studio Manager will work closely with owners to help oversee human resource management, public relations/marketing, customer service/relationship management, and fiscal accountability. This position requires accessibility including first point of contact 24 hours/day, 7 days/week.

ESSENTIAL FUNCTIONS:

Client Acquisition, Client Experience, Client Retention

Inventory Management

Local Marketing, Community Engagement, Social Media, and Public Relations

Staff Recruitment, Hiring, Management, Development and Retention

Studio Upkeep - includes but not limited to the following; managing cleaning checklist in accordance to the Board of Cosmetology for the treatment rooms & front lobby area. Identifying & reporting any broken or unsafe equipment in the studio to ensure the safety or employees and clients.

Execution of System Wide Promotions and Club Orange Loyalty Program Growth and Retention

ROLE SCOPE AND COMPLEXITY:

This role ensures that the business is running at maximum efficiency, the client experience is delivering on expectations and goals, the staff is receiving applicable training and development, and the business is operating at a profit.

MINIMUM QUALIFICATIONS REQUIRED:

2+ years retail business operations

2+ years beauty industry/salon experience

Effective leadership and people management skills

Excellent written and verbal communication skills

Ability to motivate a team to deliver a superior client experience

Exceptional Customer Service

Ability to juggle multiple priorities and deliverables simultaneously

Job postings listed on this site are with independently owned and operated franchised Waxing the City studios. Any application or other information submitted through this site is transmitted directly to the identified location. Each franchised Waxing the City studio is responsible for making its own local hiring decisions, determining compensation, benefits, and other terms of employment. Waxing The City Franchisor, LLC does not direct or participate in employment conditions or decisions at franchised locations. By submitting an application or information through this site you acknowledge that you are applying for employment with a franchised studio location and not Waxing The City Franchisor, LLC.