Benefits:

Flexible schedule

Training & development

Job Title: Program Manager (Part-Time) Company: New Mom School – Lake Oswego Location: Hybrid (Portland metro area preferred for occasional in-person tasks) Hours: Approximately 10 hours per week to start, with potential to grow Pay: Starting at $30/hour, with opportunity for growth

About New Mom School

New Mom School is a national network of studios that provide education, support, and community for women during pregnancy and their baby’s first year. Our programs are led by maternal health experts and designed to help moms feel confident, connected, and supported during one of life’s biggest transitions.

Position Overview

We are looking for a proactive, highly organized Program Manager to help keep our classes, communications, and community partnerships running smoothly. This role is ideal for someone who enjoys systems, clear communication, and creating great experiences for new families.

This position is primarily remote but requires someone based in the Portland metro area for occasional in-person tasks, partner visits, and events.

Key Responsibilities

Daily Responsibilities

Manage and respond to inbox messages, DMs, and voicemails with warmth and professionalism

Monitor class registrations, waitlists, and incoming questions

Engage with community partners and followers on social media

Weekly Responsibilities

Coordinate visiting experts and confirm logistics for upcoming classes

Schedule and publish social media content

Follow up with warm leads and schedule studio tours or enrollment calls

Manage lead communication through Momence and Instagram

Monthly and Ongoing Responsibilities

Build and maintain class schedules in the Momence CRM

Manage automated communications such as reminders and follow-ups

Support grassroots marketing including pop-ups, open houses, and community events

Maintain relationships with local referral partners and restock printed materials when needed

Assist with simple blog posts or content coordination (photos, testimonials, captions)

Provide light administrative support for invoices and payroll coordination

Coordinate instructor schedules and communication

Track registrations, engagement, and event outcomes in simple reporting dashboards

New Class Launch Coordination

Confirm instructor and class start dates

Set up classes and due-date segments in Momence

Communicate with pre-registered moms and finalize class rosters

Share schedules and logistics with instructors

Send welcome emails with first-day details and expectations

Qualifications

Strong organizational and communication skills

Comfortable using Google Workspace (Docs, Sheets, Drive)

Experience with CRM systems; familiarity with Momence is a plus

Basic Canva or social media scheduling experience preferred

Detail oriented and systems minded with a love for checklists and processes

Able to work independently and manage deadlines

Passion for supporting new moms and families

Based in the Portland metro area for occasional in-person events or partner visits

Why Join New Mom School

Flexible, mostly remote role

Meaningful work supporting new moms and families

Opportunity to grow with an expanding national brand

Collaborative, mission-driven team culture