Job Description

FULL-TIME APPLICATION SALES & SUPPORT

SubSource - Anaheim, CA

SubSource is a technology provider firm. We are looking for a Full-Time Application Sales and Support Representative to join our growing team! The ideal candidate should be motivated, honest, self-sufficient and tech savvy with EXCELLENT follow-up and communication skills.

Job Description:

• Provide client account support for our platform.
• Provide training and demos to increase user base.
• Ensure any and all application issues are followed up on and taken care of.
• Provide application training to users, when needed.
• Work closely with outsourced team members on issues and requests.
• Provide input and feedback on new projects.
• Work with remote-viewing surveillance systems to ensure functionality.
• Update login credentials for our Auditing team.
• Utilize JIRA for web support issues and follow ups.

Traits:

• Team player
• Trustworthy
• Self-sufficient
• Reliable
• Tech-savvy
• Detail-oriented

Skills & Requirements:

• Minimum education of 2 years in college (CS major preferred)
• Prior IT/Application support experience
• JIRA Software knowledge preferred
• Proficient communication skills
• Excellent follow-up skills
• Internet Research
• Must be tech-savvy

Compensation:

DOE

Job Type: Full-time

To Apply, simply fill out this form:

https://forms.gle/AYXYrTgbk14myWCV7