Job Description

IF INTERESTED, PLEASE APPLY AT SUBSTACK.COM/JOBS

SUBSTACK

Substack lets writers connect with their audience on their own terms and earn money doing it. We make it simple for writers to publish to an email list that they own, get discovered on the web, and charge for subscriptions.

MORE THAN 500,000 PEOPLE PAY TO SUBSCRIBE TO WRITERS ACROSS THE SUBSTACK NETWORK, AND THE TOP WRITERS MAKE MILLIONS OF DOLLARS A YEAR. SUBSTACK’S MODEL DEPENDS ON THE SUCCESS OF WRITERS USING SUBSTACK – WE ONLY MAKE MONEY WHEN THEY DO.

“Substack makes it dead simple to start a newsletter and get paid for it.” – Judd Legum, author of Popular Information

"Substack gives me a way to connect with my audience on my own terms.” – Lyz Lenz, author of God Land and Men Yell At Me

WHAT WE BELIEVE

We believe that WHAT YOU READ MATTERS, so we hire people who care deeply about reading and writing.

We believe that SUBSCRIPTIONS ARE BETTER THAN ADVERTISING. The business model matters – subscriptions put readers and writers in charge, and they create an incentive system that fosters great work.

WE BELIEVE IN THE FREE PRESS AND IN FREE SPEECH – and we do not believe those things can be decoupled. You can read more about our views on content moderation here.

WE HAVE A CULTURE OF SERVICE. We're here to serve readers and writers, so we build the things they need to be wildly successful. That's why everyone in the company does customer support, so we can stay close to the readers and writers who use Substack.

WE BIAS TO ACTION. We work fast, make bold bets, and then course-correct as needed.

WE BELIEVE GREAT THINGS ARE BUILT BY SMALL GROUPS OF EXCEPTIONAL PEOPLE. We assemble tight-knit teams and give them clear, ambitious goals and the autonomy they need to succeed.

As the second member of our Communications team, you will work cross-functionally to help tell Substack’s story and shape our brand - internally and externally - while being an integral part of a rapidly growing Communications function. Externally, you will help elevate awareness of the amazing work being published on the platform while making sure the writer community has an understanding of the product and services we offer.

Internally, you will have the opportunity to develop company-wide initiatives and campaigns that educate and engage our workforce on our mission, strategic priorities, and business narrative.

Our ideal candidate is equal parts strategic and scrappy — you can articulate the big picture while driving stories from concept to launch. This is a tremendous career opportunity where you’ll learn the ins and outs of building a comms function at a fast-growing startup.

This role reports to our VP of Communications and is located in the San Francisco Bay Area or New York.

RESPONSIBILITIES

• • Support VP of Communications in all aspects including overall communications strategy, internal communications, media relations, owned content, executive positioning, crisis and issues management, and writer promotion, among other responsibilities.
    • Develop innovative and proactive ideas to tell the story of Substack and its writers.
    • Collaborate with the writer team to increase writers’ visibility to help them succeed as publishers on the platform.
    • Proactively build and foster relationships with journalists that will benefit Substack and its writers.
    • Continually innovate and embrace new tools and methods to tell Substack’s story and the stories of its writers.
    • Communicate effectively and passionately about products (such as new features or platform updates) and strategically use these launches to showcase Substack's benefits for writers.

REQUIREMENTS

• • 5+ years experience in public relations, corporate communications, journalism, or closely related fields.
    • Excel at completing individual projects and working collaboratively with teammates.
    • Must be detail-oriented, able to meet deadlines, and excel in a fast-paced environment.
    • Strong writing and analytical skills as well as intellectual curiosity.
    • Champion a culture of collaboration, creativity, and inclusiveness.
    • 5+ years experience in public relations, corporate communications, journalism, or closely related fields.

Substack is an equal opportunity employer. All applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. We're seeking people passionate about enabling independent expression and building a better business model for creators. If you want to see what media, communities, and content can become when unmoored from advertising models, and you have the skills and experience to contribute, we'd love to meet you.