Job Description

Our company is looking for a Customer Account Manager who can assist with customer acquisition and business development in the Temecula area.

CUSTOMER ACCOUNT MANAGER RESPONSIBILITIES:

• Collaborate with the sales team to develop efficient methods for handling issues with larger revenue customers
• Work on special short-term projects to offer customized support for new products or products at end-of-life
• Monitor customer satisfaction levels and develop methods for increasing them
• Assist in creating ways for delivering excellent customer service to irate or problematic customers

CUSTOMER ACCOUNT MANAGER QUALIFICATIONS:

• High school diploma/GED required (College degree preferred)
• 2+ years experience in a customer service role
• Comfortable giving presentations
• Ability to work well in a team environment
• Strong sense of professionalism and discretion required

THIS POSITION INVOLVES DIRECT COMMISSIONED SALES, MARKETING AND CUSTOMER SERVICE