Account Manager

Such n Such Media

Account Manager

Remote,
Full Time
Paid
  • Responsibilities

    Such n Such Media is a dynamic and innovative company specializing in marketing services for home service professionals (the greatest clients on earth). We are a people-first company that strives to WOW our clients. We are committed to providing exceptional service and solutions to these amazing entrepreneurs. As part of our continued growth, we are seeking a skilled and experienced Account Manager to join our team. We are fun loving, hard-working, and caring team. What are we looking for? We want a top-tier account manager with marketing experience who understands business, marketing, and communication. We prefer our new team member to be based in Georgia but we are flexible and willing to hire the right person from anywhere in the United States. What can you expect? You can expect resources, support, and a great work environment that will make it easy to get up in the morning. At least that's what our team says. If this speaks to you, we would like to see your resume and hear about your background. Responsibilities: • Develop and maintain strong relationships with clients, understanding their needs and ensuring their satisfaction. • Act as the main point of contact for clients, managing and strategizing communication effectively. • Handle and de-escalate negative situations, providing solutions that align with both client needs and company policies. • Identify and solve problems proactively, ensuring issues are addressed promptly and efficiently. • Collaborate with sales and project management teams to ensure a seamless client experience. • Conduct regular reviews and reports on account progress. • Build an effective strategy for clients for a project manager to assign tasks. Qualifications: • 3 - 5 years experience in marketing. • Excellent customer service skills. • Extremely organized. • Detail oriented. • Great communication skills. • Understanding of software like Zoom, teamwork, etc. • Basic or advanced understanding of social media, PPC, SEO, email newsletters, direct mail, etc. Compensation: $50,000 - $70,000 yearly

    • Develop and maintain strong relationships with clients, understanding their needs and ensuring their satisfaction. • Act as the main point of contact for clients, managing and strategizing communication effectively. • Handle and de-escalate negative situations, providing solutions that align with both client needs and company policies. • Identify and solve problems proactively, ensuring issues are addressed promptly and efficiently. • Collaborate with sales and project management teams to ensure a seamless client experience. • Conduct regular reviews and reports on account progress. • Build an effective strategy for clients for a project manager to assign tasks.