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Dispatcher

Sugar Creek Transportation

Dispatcher

Bloomington, CA
Paid
  • Responsibilities

    We are looking for a talented Dispatcher to join our team. We are expanding and have an opportunity for you to join our growing time. We hire passionate outgoing, motivated, goal-oriented, organized, customer-focused problem solvers who have great communication skills and a desire to earn more in a highly competitive, fast-paced environment. There are a few positions: • ONE WILL BE FROM 7:00 AM - 4:00 PM MONDAY THROUGH FRIDAY • One will be from Tuesday, Wednesday 12:00 pm -10:30 pm, Friday, Saturday 5:00 pm - 3:30 am (with the opportunity of splitting as part-time.) Responsibilities: THE DISPATCHER'S RESPONSIBILITIES INCLUDE, BUT ARE NOT LIMITED TO: • Identify, review and approve routes for drivers • Provide proper communication and direction to drivers as to their daily job and workload, including the start time • Monitor metrics (KPIs) to maximize productivity • Review and adjust the routing of pick-ups/deliveries for minimum miles and expenses • Assign or preplan order pick up or delivery in the system • Ensure that Drivers are properly trained on ELD devices and technology to maximize utilization and efficiency • Resolution of any PU/delivery problems while the driver is with the customer • Monitor pick-up appointments and coordinate with drivers • Ensure on-time delivery appointments as scheduled • Create manual orders into the system, as needed • Maintain proper equipment control, including tractor assignment, trailer assignment, and equipment updating to our computer program • Ensure the success of the operation Qualifications: • Prior experience in the role of Dispatcher • Flexibility to Dispatch for all drivers Operations as needed • Ability to actively and effectively act as a dispatch team member in a professional manner and in the spirit of TEAM success • Ability to work under pressure and meet deadlines • Ability to maintain good working relationships with co-workers and management • Ability to communicate both orally and in writing with a wide range of people • Bi-lingual English/Spanish is highly preferred Compensation: $18 - $25 hourly

    • The Dispatcher's responsibilities include, but are not limited to: • Identify, review and approve routes for drivers • Provide proper communication and direction to drivers as to their daily job and workload, including the start time • Monitor metrics (KPIs) to maximize productivity • Review and adjust the routing of pick-ups/deliveries for minimum miles and expenses • Assign or preplan order pick up or delivery in the system • Ensure that Drivers are properly trained on ELD devices and technology to maximize utilization and efficiency • Resolution of any PU/delivery problems while the driver is with the customer • Monitor pick-up appointments and coordinate with drivers • Ensure on-time delivery appointments as scheduled • Create manual orders into the system, as needed • Maintain proper equipment control, including tractor assignment, trailer assignment, and equipment updating to our computer program • Ensure the success of the operation