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Hotel Front Desk Attendant

Sugarloaf Capital Buford

Hotel Front Desk Attendant

Duluth, GA
Paid
  • Responsibilities

    Do you have a passion for service and love to put a smile on people’s faces? Then you might be an excellent fit for the hotel front desk attendant position on our guest services team! You’ll welcome guests, manage their account information, and ensure they have everything they need for an exceptional stay. Job seekers interested in working in a high-energy environment with growth opportunities and flexible hours should start their application today! Responsibilities: Communicate with housekeeping to make sure guest rooms are ready Welcome, register, check-in, and check out guests staying at the hotel, provide keys and room numbers, and record credit card information Perform regular bookkeeping duties: make sure hotel guest information is current and correct Mitigate customer complaints as needed Manage room bookings in-person, online, and through incoming calls, and answer inquiries about guests’ needs, including questions about available rooms, amenities, room rates, special requests, and rewards programs Qualifications: Has experience answering telephone calls and troubleshooting stressful situations Excellent time management skills, organizational skills, customer service skills, and interpersonal skills 1+ year of hotel industry experience or related job preferred High school graduate, GED recipient, or equivalent Has previous experience or working knowledge of Microsoft Office and reservation management systems Compensation: $12 - $15