Job Description
Job Description
We are hiring during the COVID19 & taking precautions to keep you & our customers safe!
https://www.ubreakifix.com/blog/ubreakifix-update-regarding-coronavirus
WHY UBREAKIFIX?
Do you have a penchant for conversation and a passion for technology? Come grow your career with us at uBreakiFix and become a part of the fastest growing company in the industry. We’re in search of Sales and Customer Solutions Associates to be the face of our company. As a Sales Associate you will have the opportunity to work in a laid back environment while helping improve the lives of our customers through offering customized repair and service solutions.
OPPORTUNITY TO MAKE GREAT MONEY!
Competitive hourly starting pay, with the ability to (with commission) make over $20/hr for talented sales associates!
Great benefits available including; Health, Dental, Vision, & Life Insurance
Flexible hours for Part-Time & Full-Time
ABOUT THE JOB
You will be the primary contact for customers during every step of their journey with uBreakiFix, and such you will build relationships with our clients and curate custom solutions for their repair and technological needs. THIS POSITION HAS A HEAVY EMPHASIS ON COMMISSION BASED SALES AND HAS A VERY REAL PROFIT POTENTIAL FOR THE RIGHT CANDIDATES, PERFECT FOR EXPERIENCED SALES ASSOCIATES WITH A CELL CARRIER OR TECH BACKGROUND!
POSITION TYPE/EXPECTED HOURS OF WORK This is a full-time position. Days and hours of work are Monday through Sunday, 10 a.m. to 7:00 p.m.
TRAVEL
No travel is expected for this position. On rare occasions, travel could occur for training purposes.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Monitor and maintain stock levels of FOH sales merchandise and sales materials
Build rapport with incoming customers.
Accountable for customer experience.
Offer and provide personalized product solutions to meet customer needs.
Deliver complex solutions in a simplified and easy to understand manner to customers.
Test and be knowledgeable about offered product lines.
Emphasize the features of products to highlight how they solve customer problems
Pursue repair and sales leads daily.
Prioritize customer experience and collaborate with Back of House team to exceed customer expectations.
SKILL & REQUIREMENTS
One or more years of commission retail sales experience required (wireless sales with AT&T, Verizon, T-Mobile, etc. is preferred)
Outstanding customer service skills.
Strong organizational skills.
Competitive drive, great customer engagement skills, and confidence to succeed
Effective at balancing customer experience and performance goals
Knowledge of mobile devices and operating systems
Proficient with Apple, Android, Mac OS and Windows (preferred)
Strong teamwork and collaboration skills – always learning and sharing best practices
Strong oral and written communication skills
Ability to quickly adapt in an ever-changing environment
High School Diploma or equivalent
EEO STATEMENT It is the policy of uBreakiFix to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, national origin, religion, sex (with or without sexual conduct), age, disability, alienage or citizenship status, marital status, creed, genetic predisposition or carrier status, sexual orientation or any other characteristic protected by law. uBreakiFix prohibits and will not tolerate any such discrimination or harassment.