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SERVICE ADVISOR

Sullivan's Auto Service & Tire Pros

SERVICE ADVISOR

Seaside, CA
Full Time
Paid
  • Responsibilities

    SERVICE ADVISOR - NO WEEKENDS

    Would you enjoy being part of a small team with a family-like culture? Our clients expect a high level of customer service, would you be able to deliver that?

    Or... Ever wanted to work in the automotive business? Are you trustworthy, dependable, have at least 2+ years of customer service experience, great people skills and well-organized?

    We can teach you the rest! We are a family owned automotive repair facility proud to be serving the Monterey Peninsula area since 1950.

    Get your life back: NO working late nights! NO working weekends! NO working on holidays!

    This role is very important to the success of our business. The primary job of this position is to ensure clients get great service by being the "backbone" of our shop!

    WHAT YOU'LL DO:

    Sales:

    Selling services to customers, checking-in/out customers, assisting customers at the counter, performing call backs to clients.

    Prepare Paperwork:

    Manage quotes, invoices, and other documents for customer or vendors using our Systems.

    Office Support:

    Perform a variety of customer service and administrative duties as needed by the shop. This may include such things as answering phones, scheduling, running various errands, updating the workflow-board, other tasks as directed by business need and organizing and maintain an orderly appearance throughout the front office.

    WHAT WE'RE LOOKING FOR:

    Well Dressed, Bright Smile, Clean, Professional Appearance:

    We're a believer in relationships, with our fellow team members and customers. The professional nature of what you do, matters.

    Computer Knowledge:

    Must possess a working knowledge of how to use a computer. This includes the ability to type, operate an email account, Word, Excel and use office software.

    Customer Service/Sales Skills:

    Must have at least 2 year in a sales related position. Must have a least two years in a customer service related position.

    Organizational & Focus Skills:

    Must be able to work and complete work tasks in a timely fashion in an environment that has constant distractions and interruptions

    Communication Skills:

    Must be able to communicate in English fluently, both in verbal and in written form. This includes the use of a telephone.

    PHYSICAL DEMANDS:

    Valid Driver's License

    Must be able to get into and out of various vehicles without assistance

    Ability to pass pre-employment background check

    Ability to work from Monday - Friday, 7:30AM to 5:30PM

    WHY WORK FOR US:

    Growth opportunities and room for advancement

    Local business, families helping families, since 1950

    Top-Rated Online Presence Exceptionally equipped and well-maintained shop

    Company contributions towards Health Insurance

    Fun, active and positive work environment

    Excellent ongoing training and development

    Sales, service advisor, server, waiter, bartender, office manager, store manager, auto, technician, front desk, customer service, retail, manager, automotive, service writer, cars

    <p style="font-size: 8pt;"><em> This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Tire Pros Corporate. </em></p>