Located in Johnson City, Texas, Carter Creek Winery Resort & Spa offers authentic Texan hospitality. In addition to a premiere winery inspired by a founding family of Texas Wine Country, the Carter Creek Winery Resort & Spa features a Restaurant/Brewery along with banquets and other special events to create a blend of dining experiences. Carter Creek Winery Resort & Spa is operated by the Carter Hospitality Group with 25 years of experience in the hospitality field.
For more information, visit https://www.cartercreek.com.
SUMMARY: Under general supervision, performs a variety of responsible and complex technical and administrative duties relating to personnel function and programs.
DUTIES: The following reflects management’s definition of essential functions for this job but does not restrict the tasks that may be assigned. Management may assign or reassign duties and responsibilities to this job at any time due to reasonable accommodation or other reasons.
The Human Resources Intern will support the HR Department in daily operations while learning the unique functions of Human Resources within the hospitality industry. Duties and learning opportunities may include:
Assisting with recruitment efforts for hotel, restaurant, winery, spa, and guest service positions
Coordinating interviews, candidate communication, and onboarding processes
Supporting new hire orientation and employee training programs
Learning hospitality scheduling, staffing, and labor management practices
Assisting with employee engagement initiatives, recognition programs, and resort events
Maintaining employee records and personnel files with accuracy and confidentiality
Providing professional customer service to employees and managers regarding HR-related questions
Assisting with payroll preparation, timekeeping reviews, and HR reporting
Supporting benefits enrollment communication and employee documentation
Learning hospitality compliance standards related to wage and hour practices, workplace policies, and employee relations
Assisting with preparation of job postings, recruitment advertisements, and hiring events
Gaining exposure to resort operations including Front Office, Food & Beverage, Housekeeping, Spa, and Winery departments
Participating in leadership meetings and operational discussions to better understand hospitality management
Completing special projects designed to improve employee experience and operational efficiency
JOB KNOWLEDGE
Intention to or current enrollment in a degree in Human Resources, Hospitality Management, Business, or a related field
High school juniors/seniors, college students, and recent graduates are encouraged to apply
Minimum 3.0 GPA preferred
Strong communication and organizational skills
Professional demeanor with a willingness to learn in a fast-paced hospitality environment
Ability to maintain confidentiality and handle sensitive information responsibly
Proficiency in Microsoft Office and general computer skills preferred
Availability to work onsite during the internship program
WORKING CONDITIONS Works primarily indoors throughout shift. Bi-level structures. Extensive facility. Well lit room. Minimal exposure to hazardous substances and fumes.
PHYSICAL/MENTAL DEMANDS Coordinate multiple tasks simultaneously. Collect, interpret, and/or analyze complex date and information. Understand and respond to a diverse population.
What Interns Will Gain
Hands-on experience in Human Resources within the hospitality industry
Exposure to luxury resort and winery operations
Professional mentorship from hospitality leaders
Experience working in a collaborative and guest-focused environment
Opportunities to develop leadership, communication, and organizational skills
Networking opportunities within the hospitality and resort industry
Resume-building experience in a growing resort destination
SCHEDULE
Program will run from early June through mid August
2-3 days a week between Monday-Friday, Flexible Schedule
ADDITIONAL REQUIREMENTS
Follow all Carter Creek Winery Resort & Spa handbook policies and procedures
Maintain strict confidentiality of resort operations and records
Demonstrate professionalism and a guest-first attitude at all times
Perform special projects and additional duties as assigned by leadership