Job Description

The intern will support projects focused on evaluating business processes, identifying opportunities for optimization, improving standardization, and helping teams operate more efficiently across functions. This is an excellent opportunity to gain hands-on experience and exposure to different areas of the business while contributing to meaningful operational initiatives.

What You’ll Support

• Assist in evaluating, mapping, and documenting current business processes and workflows
• Identify opportunities for process optimization, standardization, and operational efficiency
• Support AI-based process improvement initiatives; projects may include workflow automation, customer service chatbot/agent development, or AI-enabled knowledge tools
• Partner with cross-functional teams to better understand workflows, challenges, and business needs
• Help organize information, analyze data, and support continuous improvement initiatives
• Create presentations, process documentation, summaries, and reports
• Participate in meetings and contribute ideas and recommendations

Qualifications

What We’re Looking For

• Curious mindset and strong willingness to learn
• Strong attention to detail and process-oriented thinking
• Self-starter with a proactive and solutions-oriented attitude
• Open-minded, adaptable, and comfortable asking questions
• Excited to work in a collaborative, fast-paced, and hands-on environment
• Strong communication, organizational, and analytical skills
• Proficiency in Microsoft Excel and PowerPoint
• Interest or familiarity with AI tools and emerging technologies is a plus

Additional Information

Preferred Background

• Currently pursuing a degree in Business, Industrial Engineering, Operations, Supply Chain, Analytics, or a related field
• Interest in process evaluation, operational efficiency, continuous improvement, or business transformation initiatives

This internship offers the opportunity to work closely with cross-functional teams, gain exposure to real business operations, and contribute to projects that help improve how the organization operates and collaborates.