Job Description

HIRING IMMEDIATELY FOR A FULL-TIME CUSTOMER SERVICE REPRESENTATIVE for our lawn care company. Our customer service representatives answer phones and emails in a timely manner to book and schedule services for our customers. Customer service reps are also in communication with our lawn care teams throughout the day in order to serve our customers. This is a fast-paced position requiring focus, professionalism, and a positive attitude especially when things do not go as planned.  Do you have experience as a customer service rep, office assistant, office worker,  or office manager?  This is Not a remote job.  

MORE ABOUT THE JOB:  

• Learn our scheduling system to schedule our customers
• Answer phones and emails to schedule customers and follow up with customers
• Ability to give estimates to customers
• Order office supplies
• Create and update necessary spreadsheets
• Create and monitor posts on social media
• Monitor internet review sites
• Being able to provide professional and exceptional customer service to any customers who are not happy with their service

WHAT WE OFFER:

• No weekend or holiday shifts
• Paid time off
• Weekly paycheck 
• Vacation pay
• We do NOT Micro-Manage- We train and support! You execute!
• Managers treat you with respect and you will feel appreciated

SOME REQUIREMENTS

• Able to work without direct supervision by being a self-motivator
• Reliable car 
• Speak English
• Excellent communicator and enjoy helping people
• Customer Service focused and eager to help
• Direct deposit paycheck
• Authorized to work in the U.S.
• Smartphone with a data plan