Company Overview: Amidst the challenges of the fluctuating mortgage market, our organization stands strong by focusing on HELOCs and Home Equity Loans. We are in search of a dedicated Mortgage Processing Manager ready to capitalize on our rapidly increasing pipeline of committed clients while providing a five star experiences! Key Responsibilities: • Work with a team of processors and junior processors to manage and oversee pipeline • Meet expectations for communication to clients and close times • Track metrics between stages of the loan process • Communicate with clients in one off scenarios What We Offer: • High-Quality Loan Files: Benefit from pre-filtered loans that focus solely on HELOCs and Home Equity Loans. • Competitive Compensation • Efficient Processes: Our average loan completion time is 17-21 days, thanks to our use of AVMs instead of traditional appraisals. Ideal Candidate: • Strong communication skills and a keen problem solving • Motivated to succeed financially in the evolving mortgage landscape. • Prior experience in mortgage processing management or a related field would be an advantage. Why Join Us: Our focus on equity products shields us from the high rates affecting 1st mortgages. We've optimized our processes to ensure our team has the best chance of success. If your goal is to consistently achieve five-figure monthly earnings, let's get you there! Application Process: Interested candidates are encouraged to apply and learn more about how we can help you thrive in this rewarding position. Responsibilities: • Estimate accurate monthly home loan funding goals and metrics forecast by creating pipeline management process • Build a positive work environment through helpful relationships with additional team stakeholders: mortgage servicers, underwriters, mortgage operations manager/branch managers, and mortgage loan officers to ensure the loan transaction progresses smoothly • Hire, recruit, onboard, train, direct, lead, and manage daily activities of mortgage loan processors, processing assistants and other team members • Resolve, escalate, or remedy customer service issues in a professional manner • Assist, mentor, and motivate team members to exceed daily, monthly, quarterly, and yearly goals and KPIs Qualifications: • Excellent interpersonal, communication, training, organizational, and time management skills are essential • Familiarity with AUS and LOS software, as well as Google Suite and MS Office, are beneficial • 3+ years management experience in mortgage operations, preferably in processing management, or as a sales manager or operations manager is ideal; 3-5 years of experience with high volume loan processing as a team lead in mortgage lending or mortgage banking, or at a credit union will also be accepted • Demonstrable knowledge of the mortgage industry, loan products and programs (FHA, FNMA, FHLMC, Jumbo, VA, USDA, etc.), and state and federal regulations and laws (RESPA, etc.) Compensation: $85,000 - $120,000

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