POSITION DESCRIPTION
The PNW Business Manager is responsible for the overall leadership, operations and administrative details of the PNW regional office. This includes Quality, Customer Satisfaction, Profitability and Growth for projects within the region, and focused growth within our core strategic service lines.
POSITION ESSENTIAL JOB FUNCTIONS
OPERATIONS & ADMINISTRATION
Participate with senior management in the development of the Resource Center business plan
Responsible for overall operations and administrative details of a regional office, including yearly planning and budgeting
Manage the overall operations of local diving services and preventative booming operations within the PNW. This includes the booming operations based out of Seattle/Tacoma, Anacortes and Port Angeles
Responsible for executing all aspects of the business plan, including measurable results in each of the following areas: Quality, Customer Satisfaction, Profitability and Growth
Overall responsibility for Resource Center health and safety program and accident prevention, including personally conducting job site safety assessments on a monthly basis
Overall responsibility for regulatory compliance of resource center including health, safety and DOT compliance
Oversees the estimating and proposal process for the Resource Center while working closely with the Operations Manager, Account Managers and Business Development group to close opportunities
Responsible for Program Manager assignments for “Key Accounts” and the overall delivery of quality services to client
Manages the allocation of resources to assure overall Quality work performed and Customer
Manages the administration process of the Resource Drives billings and collections on an ongoing basis and resolves any related issues
Manages performance and ongoing career development of direct report managers (Environmental Operations Manager, North Sound Supervisor, PNW Office Administrator)
Works with Human Resources to recommend hiring activities relating to direct report managers
Responsible to represent and be a visible ambassador of the organization within the business and local community in a positive Participate in appropriate business trade organizations and community activities.
Support strategic service line projects within region
Manage and direct work of office support staff related to the PNW region and its operations (PNW Office Administrator, Billing Specialist)
Other duties as assigned
BUSINESS DEVELOPMENT & CLIENT MANAGEMENT
Identify and develop opportunities to market services to both new and existing clients
Interact and maintain relationships with existing clients
Prepare and submit reports, proposals and job estimates
Participate in the preparation of sales, business, capture and development plans
Establish and maintain “Key Accounts” relationships with prospective companies
Coordinate with other divisions/departments/regions in the development of competitive proposals
QUALIFICATIONS
EDUCATION
EXPERIENCE
KNOWLEDGE/SKILLS
PHYSICAL / MENTAL REQUIREMENTS
Ability to work in an office environment
Ability to travel at short notice
Ability to lift 25 lbs
APPLY ONLINE AT HTTP://WWW.GDIVING.COM/ABOUT/EMPLOYMENT
EQUAL EMPLOYMENT OPPORTUNITY
GLOBAL IS AN EQUAL OPPORTUNITY EMPLOYER. IT IS THE OBJECTIVE OF GLOBAL DIVING & SALVAGE, INC. TO OBTAIN QUALIFIED EMPLOYEES CONSISTENT WITH POSITION REQUIREMENTS: TO SEEK, EMPLOY, PROMOTE, AND TREAT ALL EMPLOYEES AND APPLICANTS FOR EMPLOYMENT WITHOUT REGARD TO RACE, COLOR, ETHNICITY, NATIONAL ORIGIN, ANCESTRY, CITIZENSHIP, SEX, PREGNANCY, SEXUAL ORIENTATION, GENDER IDENTITY, AGE, RELIGION/CREED, HANDICAP/DISABILITY, MARITAL STATUS, GENETIC INFORMATION/HISTORY, MILITARY/VETERAN STATUS, OR ANY OTHER CHARACTERISTIC OR CONDITION PROTECTED BY LAW.
GLOBAL WILL NOT DISCHARGE OR IN ANY OTHER MANNER DISCRIMINATE AGAINST EMPLOYEES OR APPLICANTS BECAUSE THEY HAVE INQUIRED ABOUT, DISCUSSED, OR DISCLOSED THEIR OWN PAY OR THE PAY OF ANOTHER EMPLOYEE OR APPLICANT. HOWEVER, EMPLOYEES WHO HAVE ACCESS TO THE COMPENSATION INFORMATION OF OTHER EMPLOYEES OR APPLICANTS AS PART OF THEIR ESSENTIAL JOB FUNCTIONS CANNOT DISCLOSE THE PAY OF OTHER EMPLOYEES OR APPLICANTS TO INDIVIDUALS WHO DO NOT OTHERWISE HAVE ACCESS TO COMPENSATION INFORMATION, UNLESS THE DISCLOSURE IS (A) IN RESPONSE TO A FORMAL COMPLAINT OR CHARGE, (B) IN FURTHERANCE OF AN INVESTIGATION, PROCEEDING, HEARING, OR ACTION, INCLUDING AN INVESTIGATION CONDUCTED BY THE EMPLOYER, OR (C) CONSISTENT WITH GLOBAL’S LEGAL DUTY TO FURNISH INFORMATION. (41 C.F.R. 60-1.35(C))
IF YOU ARE A CANDIDATE WITH A DISABILITY IN NEED OF AN ACCOMMODATION IN THE APPLICATION PROCESS, PLEASE CONTACT 206-623-0621 OR EMAIL HR@GDIVING.COM.
Required Skills Required Experience
REQUIREMENTS