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Vice President of Operations (QSR)

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Sun Holdings, Inc

Vice President of Operations (QSR)

Dallas, TX
Full Time
Paid
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  • Responsibilities

    Job Description

    JOB BRIEF

    Provides leadership, promoting a positive and progressive work environment in alignment with our company mission, vision, values, and policies. The VP of Operation’s primary responsibility is to serve as a bridge between the restaurants and leadership team to help achieve our annual Strategic Plan Initiatives. This position will collaborate with Home Office and QSR Teams, in addition to vendors, to achieve initiatives.

    CORE RESPONSIBILITIES AND ESSENTIAL FUNCTIONS

    • Creates and manages detailed financial plans for all restaurants to meet or exceed the company’s plan in the areas of budget spending, labor efficiency, material efficiency, menu engineering effectiveness, guest service, order accuracy and delivery efficiency across all revenue centers.
    • Drives planning and leads decision making to achieve financial results that optimize top-line sales and bottom-line profitability.
    • Works with Leadership Teams to always ensure high quality product and consistent preparation of menu items and specifications in all restaurants.
    • Creates a positive team member environment and clear development plans; uses data and insight from People & Culture to accelerate development of top performers for growth & opportunity and work out of the organization the bottom performers.
    • Selects and maintains qualified teams in all positions throughout Operations.
    • Monitors the competitive landscape and attends industry events to stay abreast of new initiatives and ways to stay ahead.
    • Embraces an agile work environment and guides others through change and continuous improvement.
    • Works in close collaboration and support of Executive Team to evaluate, develop, and improve sustainable operational systems, service systems and infrastructure designed to meet the high standards of excellence and continued growth of the organization as outlined in annual Strategic Plan Initiatives.
    • Understands current operational challenges in all locations and provides insight and direction for optimization and improvement.
    • Maintains expert level of knowledge and responsibility for forward progress in the areas of food knowledge & acumen, P&L, budgets, scheduling/labor, catering services and execution of catering events.
    • Leverages and optimizes current platforms to improve operational efficiencies
    • Performs all administrative duties accurately and in a timely manner as well as any other duties assigned by the CEO and COO.

    LEADERSHIP & CULTURE

    • Treats others with respect and kindness.
    • Good listener, patient in stressful situations and genuine in desire to resolve issues.
    • Strong work ethic and desire to continuously improve.
    • Demonstrates integrity and a sense of commitment in the work environment consistent with the Company’s Mission, Vision and Values.

    ABOUT YOU

    • Minimum of ten years of leadership experience with a significant amount as COO or Vice President of Operations (or similar) within the QSR industry with a history of a progressive career track.
    • Experience in aggressively expanding early-stage restaurant/multi-unit concepts regionally as well as nationally.
    • Proven track record of delivering strong financial results throughout career and within a growth, multi[1]concept restaurant company.
    • Executive presence and maturity. Strong relationship builder with personal characteristics that include accountability, inclusiveness, fairness, humility, forward and creative thinking combined with sound judgment and the highest standards of honesty, integrity, and discretion.
    • Open to new ideas, coaching and on-going development.
    • Quick to adapt, pivot, learn and teach new skills.
    • Excellent time management and proficient computer skills.
    • Availability to work a flexible schedule which will include long hours, nights, and weekends.
    • Must maintain a good driving record and be able to drive between locations using personal vehicle.
    • Effectively operates independently with minimal direction.
    • Spanish speaking ability a plus.

    WHY WORK AT SUN HOLDINGS, INC.?

    We are a TEAM of respectful, collaborative, and passionate individuals who value integrity, accountability, and teamwork. Your voice is heard, individuality is valued, and you are encouraged to bring new ideas to the table. We embrace change and are excited to continue down the path of rapid growth. We believe in working hard and having fun.

    ABOUT SUN HOLDINGS, INC.

    Sun Holdings provides administrative, real estate, and construction services for multiple entities that own or operate various businesses or real estate throughout the United States.  The entities Sun Holdings services include over 1,000 restaurant and retail franchises in 12 states, providing over 22,000 jobs with a major presence in over 10 diverse concepts.  Brands include: Burger King, Arby’s, Cici’s Pizza, Popeyes, Golden Corral, Applebee’s, McAlister's Deli, Taco Bueno, Papa John's, T-Mobile, IHOP and GNC.

    WE BELIEVE IN EQUAL OPPORTUNITIES

    We are stronger as a team that welcomes diverse perspectives, experiences, and approaches to foster a stronger, smarter, and more informed Sun Holdings. We are committed to providing opportunities with equal possible outcomes for all. At Sun Holdings, we want to make sure that all feel safe, confident, empowered, respected, and valued. We seek to acknowledge and dismantle inequities within our policies, systems, programs, and services, and we will constantly challenge ourselves to improve our company regarding Diversity, Equity, and Inclusion.

    Company Description

    Why work at Sun Holdings, Inc.? We are a Team of respectful, collaborative, and passionate individuals who value integrity, accountability, and teamwork. Your voice is heard, individuality is valued, and you are encouraged to bring new ideas to the table. We embrace change and are excited to continue down the path of rapid growth. We believe in working hard and having fun.

    About Sun Holdings, Inc. Sun Holdings provides administrative, real estate, and construction services for multiple entities that own or operate various businesses or real estate throughout the United States. The entities Sun Holdings services include over 1,000 restaurant and retail franchises in 12 states, providing over 22,000 jobs with a major presence in over 10 diverse concepts. Brands include: Burger King, Arby’s, Cici’s Pizza, Popeyes, Golden Corral, Applebee’s, McAlister's Deli, Taco Bueno, Papa John's, T-Mobile, IHOP and GNC.

    We Believe in Equal Opportunities We are stronger as a team that welcomes diverse perspectives, experiences, and approaches to foster a stronger, smarter, and more informed Sun Holdings. We are committed to providing opportunities with equal possible outcomes for all. At Sun Holdings, we want to make sure that all feel safe, confident, empowered, respected, and valued. We seek to acknowledge and dismantle inequities within our policies, systems, programs, and services, and we will constantly challenge ourselves to improve our company regarding Diversity, Equity, and Inclusion.