Job Description

THE ROLE

We are looking for a SUPERSTAR to join our Partner Success Manager team! A Partner Success Manager will be responsible for servicing our retail Partners and increasing usage of our proprietary technology. This is a once in a lifetime opportunity for a smart, self-motivated individual to join a fast-growing company and be Sunbit’s day-to-day link to our key retail partners in a region.

  JOB DESCRIPTION

• Be the primary, daily focal point for retailers who implemented Sunbit technology
• Build and maintain relationships with retail associates 
• Drive daily Sunbit usage by coaching and removing blockers that prevent retail associates from offering Sunbit
• Lead training sessions for new retail associates
• Regularly monitor retail partner performance
• Plan and participate in activating a new retail partner to ensure future ongoing use of Sunbit
• Assist Sunbit sales leadership in expanding successful pilots across the region
• Work closely with retail partner leadership to ensure Sunbit products are consistently offered
• Provide ongoing feedback and recommendations to the Sunbit product and training teams
• Educate retailers on and execute on rollout of new Sunbit product functionality, best practices, etc.

EXPERIENCE / SKILLS REQUIRED:

• A minimum of four years of sales experience, preferably working with mid-size retailers.
• Understanding of the retail ecosystem.
• Experience in coaching.
• Excellent verbal and written communication skills & facilitation skills.
• Intelligent, go getter, ambitious, self-motivated and hungry for success.
• Organized. Great time management skills with ability to self-manage.
• Valid driver’s license; Travel is required up to 75%.

ADVANTAGES:

• Experience working in start-ups.
• Retail work experience.
• Passion for technology and data.
• Financial Services or loan processing experience.

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