Server- Sunda Nashville
General Overview Servers are responsible for selling and serving food and beverages. Uses hospitality and graciousness in dealing with guests. Performs duties in a pleasant, conscientious, fun, energetic and professional manner to ensure guest satisfaction.
Summary of Responsibilities
Deliver the spiel as outlined in the handbook; including but not limited to running through the menu highlights, suggestions & pairings, specials, and daily additions
Oversee table maintenance, coordinate service at the table with back waiters and runners. Work with back waiter in clearing and re-setting tables. Servers are required to help back waiters with plate changes, soy sauce pour and refreshing silverware
Check IDs to ensure alcoholic beverages are served only to guests over 21 years of age and monitor the amount of alcohol served, so that guests do not become overly intoxicated
After serving each course, monitor guest for satisfaction within 2 minutes or 2 bites
Communicate the needs of the guests to kitchen and management Quickly and discreetly informs the manager on duty of any customer complaints or issues Assists management as needed to ensure smooth operation and quality service
Effectively cross promote in-venue events (Kamayan Feasts, Sushi Rolling, etc) along with suggesting guests to fill in Feedback Cards
Further duties not currently listed in this outline may be added at the manager’s discretion
Knowledge, Skills and Personal Attributes
Excellent interpersonal and customer service skills
Well-organized with ability to thrive in a fast-paced environment
Good communication skills
Education and Experience
Must be at least 21 years old
Previous restaurant experience preferred
Must complete Food Handlers and BASSET Certificate
Physical Requirements
Prolonged periods of standing and walking
Must be able to lift, balance, and carry trays of food weighing up to 25 pounds
Benefits and Perks:
Competitive pay.
Health, dental vision, and voluntary insurance in 90 days for eligible team members.
Employee assistance and mental health wellbeing programs.
Dining discounts.
Career opportunity with a growing company opening new locations.
Flexible schedules and work/life balance.
EEO Statement
Sunda New Asian is an Equal Opportunity Employer
Opening soon Fulton Market District in Chicago, IL
https://sundanewasian.com Equal Opportunity Employer