The State of Wisconsin DCF is looking for ONE (1) Systems Engineering Lead II - NATIONWIDE CANDIDATES

DCF is looking for a motivated Systems Engineering Lead that will provide innovative solutions within a diverse Enterprise environment with multiple, cloud services and on-premises infrastructure components. The candidate will have expert level troubleshooting skills with the ability to analyze current technologies used within our organization and determine ways to improve performance and provide stability to backend services.

The Systems Engineering lead will provide leadership and subject matter expertise in the administration, maintenance and support of numerous backend systems that support the agencies application development, security, and desktop infrastructure. They will have responsibilities in directing and managing the workload of team members and managing the on-call support functions for the operations team.

The individual will work closely with Information Technology professionals to ensure technical components are available for projects and working properly. Document and monitor requirements needed to institute proposed updates or new services. They will be well versed in projecting for possible challenges on constraints including, risks, time, resources, and scope changes to the project. They will work closely with the supervisor and project teams to successfully monitor the progress of initiatives, provide detailed specifications for proposed solutions, and define clear goals for all aspects of a project and manage their proper execution. They will have the ability to direct a small team in completing tasks, improving on operational support or maintenance, and document processes as needed.

This position will be a technical lead for our backend infrastructure services. These services or systems include areas within the Microsoft Services arena including but not limited to Active Directory (AD) services including ADFS, Group Policy, Distributed File Services, Azure subscriptions, DHCP, and networking protocols and services. This person will be responsible for third (3rd ) level technical support functions for the Virtual Desktop Infrastructure (VDI), monitoring tools, multi-factor authentication, storage and backup, Power Shell scripting, and numerous customized off the shelf applications that have been implemented at DCF. A high-level understanding of networking protocols and network connectivity will be required.

List any special qualifications & years of experience: (List any specific skills, software, or requirements the position will require. Optional format below)

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Qualification Desired Experience

Expert level experience in the MS Windows server administration including all current supported OS versions.

15 years Active Directory Group Policy implementation and troubleshooting.

15 years Expert knowledge in supporting certificate services.
10 years Expert experience in implementing technology best practices in an organization.

10 years Proven competencies in documenting infrastructure components documentation with MS Visio 10 years

Expert knowledge in configuring LDAP 10 years Expert knowledge of multi-factor authentication services.

5 years MS Office 365 support – Teams, email, other 5 years

System administrator for MS Azure subscriptions and services 5 years

Top Skills:

1\. Technical lead analyzing new and current technologies used within an organization with the ability to document and recommend solutions to improve on performance, stability, and cost savings to the agency.

2\. A high-level of soft skills in collaborating with Information Technology professionals within the organization to ensure the proper infrastructure components are available, working as designed for projects or operations, and that best practices and organizational IT policies are being followed.

3\. The qualified candidate will have the ability to define and document system requirements and components based on user/client needs, costs, and required integration with existing applications, systems, or platforms.

4\. The candidate will have expert level system administration skills for Microsoft Windows servers, Active Directory Administration, and other MS core services like Group Policy, DFS, DHCP, DNS, to manage, monitor, and support our Agency Managed Application Servers.

INTERVIEW NOTES:

• Phone and web based interviews will be acceptable.

• However, an in--person interview may be required.

• Interviews will be set up shortly after the posting close date.

• MUST provide three (3) business references for the interview. (One reference must be a supervisory level.)

IMPORTANT NOTES:

• Candidate MUST be physically located in the United States. International candidates/phone numbers will not be accepted.

• Candidate must follow ALL DCF work rules

• Candidate must be available to perform all work during the Central Standard Time (CST) business hours 9:00 am – 3 pm (or CST hours as defined by the hiring manager)

• Candidate will be required to provide their own equipment for this position (See job description for required specifications.)

Duration: 6/30/2024, with the potential to extend for an additional term(s)

This position is currently remote. However, position status is subject to change.

Candidate MUST be a WI resident or willing to relocate to WI prior to starting the role at their own expense.

Full job description attached

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