Job Description

Sunrise Respiratory Care is seeking an experienced, full time DME Customer Service Representative to join our quickly growing team in Riverside. We are looking for an employee who is self-motivated, detail oriented, has the ability to multitask, has great communication skills and is extremely organized. Sunrise Respiratory Care offers eligible full-time employees medical, dental and vision benefits as well as a 401K retirement plan.

Responsibilities:

• Knowledge of durable medical equipment (DME), primarily respiratory related equipment such as CPAP/BiPAP, Oxygen and Ventilators

• Experience with medical insurances including Medicare, Medi-cal, PPO and managed care insurance plans with an understanding of Out of Network Provider billing.

• Order intake which involves receiving orders, making sure they qualify under insurance guidelines, obtaining needed documents, dispatching orders and following up with patients, referrals and/or sales team.

• Must know basic office skills involving computers, emailing, phone calls, printing and faxing.

• Perform other duties as assigned.

*Brightree software experience is a plus.

• Rotating weekend work may apply.

Requirements:

• Must have customer service experience in a healthcare setting

• Regular, reliable, predictable attendance in performance of essential job functions

• High School diploma or GED equivalent

• Bilingual a plus

Compensation:

• Negotiable, depending on experience

Company Description

Fast growing Durable medical equipment company specializing in respiratory and other medical equipment.