About the Role

Sunshine Joy is seeking a focused and reliable Sales & E-Commerce Assistant to support the operational and customer-facing side of our online and wholesale business. This role combines sales support, order management, product listing updates, and general ecommerce tasks that keep our multi-channel operations running smoothly.

This position is ideal for someone who is organized, tech-savvy, and interested in learning the behind-the-scenes systems of a growing e-commerce company. Attention to detail, consistency, and the ability to manage multiple priorities is essential.

Key Responsibilities

• Assist with processing and managing online and wholesale orders
• Maintain product listings across Shopify, Faire, Amazon, OpenCart, eBay, and more
• Organize and track inventory levels in coordination with warehouse staff
• Support customer communication via email and online platforms
• Prepare and update spreadsheets related to pricing, SKUs, and product details
• Ensure accurate product content, descriptions, and SEO metadata
• Assist with digital organization and light creative tasks as needed

Qualifications

• Strong attention to detail and accuracy in both written and numerical work
• Comfortable with spreadsheets and basic e-commerce tools
• Organized, focused, and able to meet deadlines independently
• Excellent written communication and customer service skills
• Previous e-commerce or wholesale experience is a plus, but not required
• Interest in learning product-based business operations and systems

Work Schedule & Expectations

• Weekday availability required
• In-person preferred; flexibility may be available
• This role requires strong follow-through and the ability to stay on task