Benefits:

Free food & snacks

Opportunity for advancement

Paid time off

Cooper's Food and Drink is opening our second location in Lacey, WA. This new restaurant will be opening summer of 2025 and will be based out of Lacey, WA. Training will take place at our original location in Tacoma, WA before Cooper's Lacey opens.

Job Description

The Supervisor is responsible for overseeing the daily operations of our restaurant, ensuring that all activities are aligned with our mission, vision, and values. Our supervisors will lead the team and support the Managers in providing an exceptional atmosphere, prioritizing people, and acting as a home away from home for our community. This role includes helping develop staff, ensuring high-quality food and service, optimizing profits, and maintaining compliance with all health and safety regulations. The supervisor reports directly to the General Manager.

Vision-Aligned Responsibilities

· People-Focused Leadership: Manage the recruitment, selection, orientation, training, and development of all back-of-house employees. Conduct regular performance reviews and provide constructive feedback and growth opportunities. Support the management team in doing the same with front-of-house employees as needed.

· Culture of Excellence: Promote a culture that exudes excellence by setting high performance standards and encouraging continuous improvement and innovation.

· Pathways for Thriving: Create pathways for team members to thrive by identifying and developing potential leaders within the team and providing opportunities for advancement.

Operational Responsibilities

· Oversee, help train and develop our team.

· Maintain professional restaurant image, including restaurant cleanliness, proper uniforms, and appearance standards.

· Oversee the operations of the restaurant helping all areas of the restaurant be successful.

· Ensure compliance with all operational standards, company policies, federal/state/local laws, and ordinances.

Financial Responsibilities

· Adhere to company standards and service levels to increase sales and minimize costs, specifically focusing on service and labor.

· Ensure all cash taken in and paid out in tips is recorded promptly, accurately, and in accordance with all local, state, and federal regulations..

Qualifications

· Combination of practical experience and education surpassing 2+ years in a similar role or function

· Current MAST permit and Food Handlers' card

· Valid driver’s license and eligibility to work in the United States.

· Must agree to background and credit check.

Personal Requirements

· Self-discipline, initiative, leadership ability, and outgoing personality.

· Pleasant, polite manner and well-groomed appearance.

· Ability to motivate employees to work as a team to ensure food and service meet high standards.

· Ability to handle the pressures of coordinating a wide range of activities simultaneously.

· Good communication skills for dealing with diverse staff.

· Ability to coordinate multiple tasks such as food, beverage, and labor cost while maintaining standards of operation.

Accountabilities

· Keeps the General Manager informed of all issues and takes prompt corrective actions when necessary.

· Maintains favorable working relationships with all company employees to foster a cooperative and harmonious working environment.

· Always promotes a favorable image of the company to the public.

Working Conditions

· Typical workweek = 38 hours, varying hours if the manager must fill in or emergencies arise.

· Responsive to issues, questions, or concerns that occur when not on shift.

· Position requires prolonged standing, bending, stooping, lifting products and supplies weighing 50 pounds, and repetitive hand and wrist motion.

· Work with hot, cold, and hazardous equipment, as well as operating phones, computers, copiers, and other office equipment.