Benefits:

Flexible schedule

Opportunity for advancement

Training & development

Game on Brooklyn!

We are searching for an Experienced Experiential Entertainment Operations Supervisor to join the Ginger Companies family at our Flagship Venue in the heart of Brooklyn.

KICK AXE THROWING is the most exciting thing to hit the country and we want you to be part of our team! Kick Axe has been featured on VICELAND, CNN, CBS, ABC, NBC, Seth Meyers, Million Dollar Listing NY, Younger, The Today Show, and more. Check us out at www.kickaxe.com and www.throwsocial.com!

As a Supervisor, your primary responsibility is to the customer, ensuring that every guest has a wonderful experience. To be successful as an Supervisor you should have excellent communication skills and a passion for customer service. You should be someone who leads by example, both in how you interact with your team as well as how to support our guests.

You will also assume a variety of responsibilities and duties such as assisting with recruiting and hiring staff, training, overseeing food quality, creating and executing operational strategies, enforcing menu standards, as well as greeting and serving restaurant guests, and supporting service. Below is a more exhaustive list of your expected duties.

JOB DUTIES:

Manage and oversee the entire venue operation

Deliver exceptional guest services

Ensuring guest satisfaction

Respond efficiently to customer questions and complaints

Organize and supervise shifts

Manage, lead, & develop staff

Training and evaluating staff performance

Manage labor, food cost, forecast requirements, and maintain inventory

Manage restaurant supplies

Control costs and minimize waste

Create and nurture a positive working environment

Implement innovative strategies to improve productivity, sales, and food quality.

JOB REQUIREMENTS:

Must have weekend availability

3- 5+ years of experience as a Bar/Restaurant Supervisor, Manager or similar role

3- 5+ years of experience in customer service management

Extensive food and beverage knowledge

Computer literacy

Very Detailed Oriented

Familiarity with restaurant management software

Experience in event coordinating

Strong leadership, motivational, and people skills

Good financial management skills

Critical thinking and problem-solving skills

Team player

Adapt to Change

Good time-management skills

Great interpersonal and communication skills

Culinary school diploma, BS degree in Business Administration, or equivalent work experience

Complete our short application today!