Support Pricing Specialist

Adobe

Support Pricing Specialist

San Jose, CA
Full Time
Paid
  • Responsibilities

    JOB LEVEL
    P30
    EMPLOYEE ROLE
    Individual Contributor

    Adobe is a place where exceptional people work - don’t just take our word for it, our employees have voted us on the Great Place to Work list for the 10 th consecutive year!!
    We’re proud to offer employee benefits designed to suit you and your lifestyle. Some of the great benefits include health insurance, global days off, wellness fund, parental leave, access to our Employee Stock Purchase Program and programs designed to help you continue to build your career.
    We also proudly empower our employees to get involved with corporate social responsibility and offer a broad range of opportunities to enable you to make a bigger impact through philanthropy, employee, and community engagement.
    We know that people are the differentiator in our business, and that's why we want to meet you!
    A bit more about you
    This job is for someone who thrives in building relationships with prospects and customers. In this role, you will be a critical part of the sales operations team where you will be helping structure profitable and compliant transactions that address the needs of a diverse set of internal corporate customers, maximize Adobe's revenue, and increase the effectiveness and productivity of the Adobe Support sales force.
    We are looking for candidates who would love to work with people and that enjoy partnering with customers on their journey to ensure they understand how Adobe's solutions will work in the real world. Someone who is eager to learn and partner with your sales teams to identify Customers’ critical business issues and assist in structuring transaction that meet both Adobe's requirements and the Customer’s needs.
    What you'll have

    • Manage deal approval process, meet with sales teams, communicate via documented case with cross-functional partners to articulate deal value in a consistent manner

    • Perform to a specified set of metrics and service levels

    • Responsible for adherence to and compliance with policy and procedures

    • Interact with internal partners, including but not limited to: Legal, Sales Operations, Sales Finance, Revenue Assurance, Business Units, Order Management, Credit and other functions

    • Ensure that transactions adhere to Adobe's internal revenue recognition policies and operational guidelines

    What you need to succeed

    • Experience in FP&A, Sales Finance, Sales Operations and/or Deal Desk

    • Demonstrated capability to build strong working relationships with internal stakeholders

    • Experience in structuring multi-element (subscriptions, licenses, services and support) contracts

    • Proficient in software revenue recognition accounting (SOP 97-2 and related)

    Our compensation reflects the cost of labor across several U.S. geographic markets, and we pay differently based on those defined markets. The U.S. pay range for this positionis $81,200 -- $168,400 annually. Paywithin this range varies by work locationand may also depend on job-related knowledge, skills,and experience. Your recruiter can share more about the specific salary range for the job location during the hiring process.

    At Adobe, for sales roles starting salaries are expressed as total target compensation (TTC = base + commission), and short-term incentives are in the form of sales commission plans. Non-sales roles starting salaries are expressed as base salary and short-term incentives are in the form of the Annual Incentive Plan (AIP).

    In addition, certain roles may be eligible for long-term incentives in the form of a new hire equity award.

    State-Specific Notices:

    California :

    Fair Chance Ordinances

    Adobe will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and “fair chance” ordinances.

    Colorado:

    Application Window Notice

    If this role is open to hiring in Colorado (as listed on the job posting), the application window will remain open until at least the date and time stated above in Pacific Time, in compliance with Colorado pay transparency regulations. If this role does not have Colorado listed as a hiring location, no specific application window applies, and the posting may close at any time based on hiring needs.

    Massachusetts:

    Massachusetts Legal Notice

    It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

    Internal Opportunities

    Creativity, curiosity, and constant learning are celebrated aspects of your career growth journey. We’re glad that you’re pursuing a new opportunity at Adobe!

    Put your best foot forward:

    1. Update your Resume/CV and Workday profile - don’t forget to include your uniquely ‘Adobe’ experiences and volunteer work.

    2. Visit the Internal Mobility page on Inside Adobe to learn more about the process and set up a job alert for roles you’re interested in.

    3. Check out these tips to help you prep for interviews.

    4. If you are applying for a role outside of your current country, ensure you review the International Resources for Relocating Employees on Inside Adobe, including the impacts to your Benefits, AIP, Equity & Payroll .

    Once you apply for a role via Workday, the Talent Team will reach out to you within 2 weeks. If you move into the official interview process with the hiring team, make sure you inform your manager so they can champion your career growth.

    At Adobe, you will be immersed in an exceptional work environment that is recognized around the world. You will also be surrounded by colleagues who are committed to helping each other grow through our unique Check-In approach where ongoing feedback flows freely. If you’re looking to make an impact, Adobe's the place for you. Discover what our employees are saying about their career experiences on the Adobe Life blog and explore the meaningful benefits we offer.

    Adobe is proud to be an Equal Employment Opportunity employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other applicable characteristics protected by law. Learn more.

    Adobe aims to make Adobe.com accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, email accommodations@adobe.com or call (408) 536-3015.