Support Staff

Big Bad Breakfast

Support Staff

Louisville, KY +2 locations
Full Time
Paid
  • Responsibilities

    Benefits:

    Employee discounts

    Flexible schedule

    Free uniforms

    Opportunity for advancement

    Training & development

    About Us: BBB was founded in 2008 by James Beard award-winning and Michelin-recommended chef John Currence with a mission to elevate the most important meal of the day. It is our goal and expectation to provide the finest and highest quality food, drink and service to every guest who passes through our doors. We commit ourselves to inspire excellence in all our staff members through intentional communication, education and exceptional hospitality. We are open 7 days a week to serve lunch, brunch, cocktails and full service catering.

    Position Overview: The Support Staff role at Big Bad Breakfast is essential to keeping our front-of-house running smoothly and our guests happy. This position supports servers and hosts by running food, bussing tables, assisting with guest flow, and creating a welcoming dining experience. Support Staff are team players who thrive in a fast-paced environment and take pride in delivering great hospitality.

    Key Responsibilities:

    Run food quickly and accurately from the kitchen to guests

    Bus, clean, and reset tables efficiently to maintain a smooth guest flow

    Assist with hosting duties, including warmly greeting guests and managing waitlists as needed

    Support servers and front-of-house team during peak service times

    Maintain cleanliness and organization of dining areas, service stations, and entryways

    Operate POS systems and payment terminals when required

    Handle food, beverages, and equipment safely and properly, following all health and safety guidelines

    Communicate clearly and effectively with guests, kitchen staff, and teammates

    Work comfortably in tight spaces, loud environments, and high-pressure situations

    Lift, carry, and move items up to 50 lbs

    Perform side work and opening/closing duties as assigned

    Assist with additional tasks as needed to ensure the restaurant operates smoothly and efficiently

    Key Qualifications:

    Positive attitude and strong work ethic

    Excellent communication and teamwork skills

    Ability to stay calm, focused, and efficient in a fast-paced, high-volume environment

    Strong attention to detail and sense of urgency

    Ability to stand and move for extended periods of time

    Comfortable multitasking and adapting to changing priorities

    Basic understanding of food safety and sanitation practices (or willingness to learn)

    Availability to work mornings, weekends, and holidays as needed

    Previous restaurant or hospitality experience preferred, but not required

    What We Look For:

    A genuine passion for hospitality and guest experience

    Reliability, punctuality, and professionalism

    Willingness to jump in wherever help is needed

    A team-first mindset that contributes to a positive workplace culture

  • Locations
    Louisville, KY • MIDDLETOWN, KY