Supportive Employment Program Manager

K&I HEALTHCARE SERVICES LLC

Supportive Employment Program Manager

Baltimore, MD
Full Time
Paid
  • Responsibilities

    Benefits:

    Dental insurance

    Health insurance

    Vision insurance

    Position Purpose: The Supportive Employment Program Manager oversees day-to-day program operations, staff supervision, compliance with regulatory standards (COMAR, CARF, Medicaid), and integration of vocational goals with mental health treatment plans. This role bridges clinical oversight with vocational support to improve employment outcomes for individuals with psychiatric rehabilitation needs.

    Duties and Responsibilities:

    Under the supervision of the Director of Clinical Services, the Supportive Employment Program Manager is responsible for the following:

    Supervise and support SEP staff, ensuring services are delivered in accordance with individualized rehabilitation plans (IRPs)

    Coordinate client referrals, intakes, and assessments for SEP participation

    Monitor employment outcomes and maintain records for Medicaid billing compliance

    Oversee vocational goal-setting, placement, job coaching, and retention support

    Ensure integration of SEP plans with treatment teams in OMHC and PRP

    Ensure accurate and timely documentation in accordance with COMAR and CARF

    Train and support staff in evidence-based models such as IPS (Individual Placement and Support)

    Develop and maintain employer partnerships to facilitate job opportunities

    Participate in internal audits, QAPI reviews, and program improvement efforts

    Ensure HIPAA compliance and safe delivery of employment services

    Participate in leadership meetings and strategic planning

    Required Education and Licensing:

    Bachelor’s degree in Rehabilitation Counseling, Social Work, Psychology, or Human Services (required)

    Master’s degree (preferred)

    Maryland licensure as an LMSW, LGPC, LCSW-C, or LCPC (preferred; required if role includes clinical rehab planning or documentation)

    CPRP certification

    HIPAA training required within 30 days of hire

    Qualifications:

    Minimum of 5 years of experience in supported employment, vocational rehab, or behavioral health

    Prior leadership or supervisory experience required

    Knowledge of COMAR 10.21.29 (PRP), 10.21.20 (OMHC), and 10.22.13 (Supported Employment)

    Familiarity with CARF standards, Medicaid billing documentation, and behavioral health compliance

    Experience with IPS or similar evidence-based employment models strongly preferred

    Excellent organizational, communication, and reporting skills

    Ability to balance client engagement, staff supervision, and regulatory responsibilities

    CPR/First Aid Certification preferred (or willing to obtain within 6 months of hire)

    Working Conditions and Environment

    Maintain a clean, safe, and drug-free working environment

    Hybrid work environment with community-based client visits and in-office leadership responsibilities

    Must pass criminal background check, drug screening, and TB testing

    Maintain a professional appearance and demeanor

    Must ensure safe, HIPAA-compliant working practices

    Compensation: $68,000- $72,000 annually, commensurate with experience

    Weekly Schedule:

    Employment Type: Full time 40 hours/ week, W-2 Employee

    Weekly Schedule: Monday through Friday, 9:00 AM – 6:00 PM (1-hour mandatory lunch break) Full-time, 40 hours/week

    Participation in staff and leadership meetings as assigned

    Benefits

    • Health insurance (medical, dental, vision) with CareFirst BlueCross BlueShield.

    • Paid time off.

    • 401(k) with 3% matching after one year of employment.

    Physical Requirements

    The position requires clear and articulate speech and ability to hear. Required to sit for long periods of time, as well as reading and typing on the computer.