TRI-VALLEY, INC.

Position: Supportive Housing Coordinator (Milford) Rev. 9/25

Reports to: Community Services & Information Supervisor

Basic Function: To provide coordination of services and support to all residents living in Milford at Fairfield Court, Birmingham Court, Greenleaf Terrace and in Mendon at Sunrise Apartments.

Responsibilities:

• Schedule office hours at the Supportive Housing site to provide easy access to residents and Housing Authority Management. Coordinator’s office is in Milford at Birmingham Court.
• In collaboration with housing authority staff identifies residents in need of services including residents at risk of eviction due to lease violations.
• Accept referrals from housing management and/or designated staff for older adults and/or residents with disabilities.
• Inform and refer residents to home care services and public benefits such as food stamps, Veterans benefits etc. as needed.
• Work closely with Tri-Valley nutrition program and supportive housing provider around the coordination and delivery of the congregate meal site for all residents.
• Maintain contact with Tri-Valley, Inc. Nurse and CM to provide ongoing communication about residents' needs and services.
• Maintain close communication with provider staff regarding the 24/7 on call service to ensure proper and timely documentation, coordination of services, billing and consumer issues.
• Meet regularly with residents to address and coordinate social, recreational and educational needs/programs and address barriers to participation with the goal of developing a cohesive sense of community in the complex by facilitating communication among residents.
• Work closely with community organizations and social service providers to provide programs, support and services to allow residents to age in place.
• Provide outreach to perspective residents and their families around the assisted living model of the site.
• Provide information and referral services to residents in need of housing alternatives.
• Provide accurate and timely documentation to meet all contractual and administrative standards as required by Tri-Valley, Inc. and Housing Authority; including a quarterly report to the Housing Authority regarding programs/activities, participation numbers, and other pertinent information
• Coordinate and chair monthly Supportive Housing Team meetings.
• Attend monthly CSI staff meetings at Tri-Valley.
• Meet with Supervisor on a regular basis.
• Other duties as assigned.

Essential Functions/Qualifications:

• BA/BS Degree preferred; knowledge of housing/social services with elders or adults with disabilities strongly preferred.

• Knowledge of Housing/Disability laws and regulations is helpful.

• Solid written, verbal, interpersonal and team skills including public speaking.

• Regular and reliable attendance.

• Maintain confidentiality

• Communicate with consumers, co-workers, family members, both face to face, email and/or telephonically and maintain a positive effective relationship.

• Ability to be flexible and work in a fast-paced environment independently as well as in a team environment.

• Maintain production at program/department standards and deadlines in a timely fashion.

• Demonstrated analysis and problem-solving skills

• Computer acuity and attention to detail.

• Valid driver's license; maintain minimum insurance liability requirements and complete motor vehicle driving record check.

• Organizational and time management skills.

• Cultural competency and the ability to provide informed advocacy

• Knowledge of home and community-based service systems and how to access and arrange services

• Outreach and educational services

• Motor vehicle

• Physical Demands:

• Computer access

• Ability to traverse homes, yards and stairways.

• Must be able to sit for periods of time at computer or while driving.

• Must be able to carry files of up to 5 pounds and laptop.

• Work Environment:

• Housing Authority site and meeting consumers at their apartments, community room, or in coordinator’s office.

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