Location: Brooklyn NY
Salary: $80K 

Our client, a growing Financial Service based company, is looking for an experienced and competent SOP/Technical Writer, responsible for the preparation, review, revision, and maintenance of the company’s SOP documents and training manuals.

The ideal applicant will be in charge of writing and completing all technical process documentation, comprising SOPs, work practices and processes, and all other types of procedures, while ensuring timeliness and overall audit compliance. 

Responsibilities:

• Supports the System Document Management procedures by working with writers and subject matter experts to update or generate SOPs, work instructions, forms, checklists, and training manuals
• Write and edit SOPs, technical documentation, and training manuals used for all supported organizations' end-user manuals
• Obtaining and collecting information from cross-functional stakeholders, creating process maps, examining current regulatory requirements, and refining company SOPs into clear and concise procedures
• Prepare descriptions, data definitions, and information flow documentation, as well as design technical publications using pamphlets, technical drawings, technical staff consultations, and other resources
• Collaborates cross-functionally with internal departments, provides timely assistance and support for developing marketing materials and blogs

Qualifications:

• 3+ years of SOP and technical writing expertise, preferably in the relevant environment/industry
• Competency and hands-on writing experience (SOPs, Work Instructions, forms, checklists, manuals, and training quizzes) in the finance industry
• Must be able to appropriately use correct and concise document templates, standards, style and terminology across documents in the preparation of SOP and training materials
• Ability to plan, write, review, and edit technical SOP documentation, company procedures, and training materials and ensure that these documents adhere to applicable regulatory requirements
• Strong technical comprehension, writing capability, inProcess mapping and collaborative document development
• Exceptional command of English for both verbal and written communication, excellent attention to detail, including fact checking, logical flow, formatting, and document structure