Job Description

Who is SureDone?

SureDone's software helps e-commerce sellers mature their business by standardizing and automating repetitive, error prone and inaccurate processes. Our software allows e-commerce businesses to economically scale.

In the e-commerce business "wheel" there are many spokes - including marketplaces, websites, suppliers, internal systems and other software. Our software platform becomes the hub of your e-commerce wheel, pulling in products, inventory, pricing, orders, tracking and more from the spokes. Our software then molds, shapes, forms, processes and normalizes this data letting you manage the data from inside our platform before sending it back out to other spokes.

And we do much of this automatically, freeing up your day so you can focus on growing your business instead of just managing it.

Responsibilities:

• Let's be honest - we're hiring you to FIND and CLOSE deals. If this is interesting, keep reading! If this isn't something you excel at, become great at it and then apply for the role! You should be outgoing, personable and passionate about the business you represent.
• This is an outbound role. We're looking for you to do prospecting and identify, target, qualify and pursue e-commerce companies. But don't just call your friends to make yourself look busy.
• You'll be focusing on mid-market and enterprise sellers ($1Mil GMV+/month) + name brand manufacturers.
• You'll use your charming personality and consultative approach to network, call and use various marketing techniques to build a relationship with these individuals and demonstrate our value through education and thought leadership.
• Then you'll aggressively close the deals that make sense for both the customer and us. It needs to be a win-win.
• We also expect you to build lead sharing partnerships with companies in adjacent verticals and to leverage referrals from existing customers you've closed.
• You'll be measured on a few things - pipeline coverage, quota attainment, pushes, win/loss ratio, days to close, opportunity size, quality of the jokes you tell and memes you share, etc.
• At times, you'll attend association meetings, trade shows or travel to meet with prospects or partners. These may be within the US or in other countries. At the trade shows you'll be helping to do everything from setting up the booth to manning it to selling to helping break it down., eating a lot, drinking a lot (if that's your thing). You won't stay at Circus Circus when in Vegas unless you really piss us off. Nothing is too good for our people! Even the CEO will get people coffee if you ask him several times.
• We'll expect you to do things you don't like. For example, you'll need to maintain accurate information of your activities, next steps, probabilities, communications and more within our Salesforce CRM. It's not just schmoozing. You need to capture the information about your schmoozing.
• While you'll be part of the overall company team, we expect you to own your entire sales process from new lead outreach to opportunity management to closing. Even though we will be managing you, we don't want to be micromanaging you. We're focused on results.
• In a reasonable period of time, we'll expect you to be able to perform product demonstrations for qualified leads. However, we'll always give you help from our team. But we want to know you're a fast learner.
• We expect everyone to contribute to our sales playbook on a regular basis. Update what works and what doesn't work. Add resources, email and questions examples and more.

Pros:

We have a great sales playbook and will give you plenty of training on the product and market before we set you loose. We don't expect miracles to occur in your first year, but we do expect to see traction. We have money to invest into tools and marketing. You can work from anywhere - we care about results. We recognize the need for a work/life balance and encourage our team to focus on their family. Oh yeah - we'll also pay you really well.

Cons:

To some it's a con, to some it's not. We're a small business. You won't be the first or only account executive, but you won't be backed up (yet) by an SDR or a RevOps group. You'll be responsible for the full outbound sales lifecycle including identifying targets, people, contact info, research, drafting messaging and then pursuit. This is outbound so you'll need to create your own lead funnel - but we are hiring a dedicated growth marketer as we speak and you can mine our 10,000+ name Salesforce system.

Qualifications

There are a few things we're looking for:

• All the blah blah blah stuff like strong networking and relationship building ability, high attention to detail, with a process and solution-oriented mindset, experience working in a startup environment, track record of meeting and exceeding your sales quota, great writing skills, great research skills, yada yada yada.
• Demonstrated experience selling to enterprise level customers with a firm understanding of the prospecting through closing process and everything in between. Formal training in one or more sales methodologies focused on enterprise sales is preferable.
• Experience in e-commerce - specifically with selling on marketplaces like eBay, Amazon and Walmart and/or multichannel e-commerce strongly preferred. Be sure to highlight this.
• We're looking for strong hunters. We don't care about your gender, sexuality, race, religion, political leanings, how obnoxious you are or anything else (although it would be great if you have side gigs doing standup comedy since we're always looking to laugh). We want someone hungry for closes, but not so hungry that they close the wrong deals. Ethics are more important than closing, but closing deals is a very close second (although closing no deals and claiming it's for ethical reasons won't fly).
• We do a lot of work with companies in the auto/moto industry so experience in the technicalities of this industry is highly preferred.
• Understanding of the e-commerce lifecycle and systems used by mid market and enterprise companies.
• Understanding of the objections, and having the ability to overcome them, that brands and manufacturers may have with selling direct to consumer.
• You have to work well well and play well with others.
• Previous experience working with B2B SaaS would be preferred.
• We don't care about college degrees. We do care that you have excellent writing and presentation skills.
• There is some travel involved but it's not extensive. You may need a passport and, um, we don't pay for first class seats but if you want to pay for your own upgrades, feel free to grab extras for us too.
• We strongly prefer people who don't take everything completely seriously. Well, except for closing. That needs to be taken completely seriously. But the rest of the stuff? We like people who enjoy life.
• If you're looking for a 9 to 5 job, you shouldn't apply. However we also believe in quality of life and family.. so if you work too much we'll tell you to go spend time doing something else for a bit. We can be a bit confusing at times. Deal with it.

Additional Information

Compensation

Completely dependent on your experience.

• Are you fairly new without a lot of references behind you? Then I'd probably suggest waiting a few months to apply. We should be posting an ad for one or more SDRs later on this year. This is a great path to AE and then Enterprise AE.

• Are you walking in with a experience selling for a mutlichannel e-commerce company? Then we might pay you $75k-$100k base with a $750k-$1Mquota for an OTE of $150k-$200k when you meet your quota. Exceed it? It has no limits.

• Are you a rockstar? You're walking in with experience in multichannel e-commerce, enterprise sales, and have a bunch of contacts you can reach out to for quick closes? Then we might pay you $120k with a $1.2M quota for an OTE of $240k when you meet your quota - and again, there are no limits.

• Want to "try before you buy" or do this part time? We'll put you on commissions only with a lower quota (we still do quotas because we have to have some way of measuring your success) and the sky is the limit. Well, maybe not the sky. We're not sure what the sky has to do with commissions. But hopefully you catch our drift.

I guess we're saying we'll fairly compensate you based on the value you bring to us at the start, and then we'll work our way up from there. Not only are we looking for win-win opportunities with our customers, but we want a win-win with each of our team members.

Position Type

Full-Time (Fully remote)

Note: No human resource personnel were harmed in the making of this job ad. We value humor, creativity, and the willingness to dive into the marvelous world of sales with an open mind and a can-do attitude. If this sounds like your kind of adventure, we can't wait to meet you!