Surface Experts is a growing franchise system based in Spokane, WA. We currently have 60 franchises around the country and are supporting them from our main office in the historic Steam Plant building in downtown Spokane. Our small team of Quality Control & Data Entry Supports are helping to support our customer service representatives, by ensuring their work in our Support Center is top notch and consistent. We working every day to build a great culture of supporting one another and helping our franchise owners succeed.

The role we are hiring for is to support our customer support team by:

Double check quality of work orders

Running reports for management

Assisting franchise owners with administrative tasks

Using online software to manage details

Working closely with the Support Center Team

Answering questions for support reps to provide better consistency

Supporting salespeople in the field nationwide

Taking part in regular meetings and training

Benefits include:

Full time - 40 hours

No nights or weekends

Paid holidays, sick leave, and vacation days (for full time employees)

Health benefits

Advancement opportunities & internal growth

Monthly performance-based bonuses

Paid initial and ongoing training

Small, welcoming, open-minded office environment

Great company culture - core value of putting relationships first

Consistent customers that are happy with our services and book with us often

Helping small business owners (our franchisees) - not just a huge corporate company

We are looking for a detail-oriented person who enjoys working with a team and has a heart to serve others. If you feel like you would be a good fit, please check us out on our website - www.SurfaceExperts.com and apply.

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Surface Experts Corporate.