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Business Development Associate

Surface Experts - Northeast Charlotte

Business Development Associate

Charlotte, NC
Full Time
Paid
  • Responsibilities

    Do you get excited about growing with a new business? Do you enjoy working with people but aren’t in a job that suits you? Do you value autonomy and yet can thrive in accountability?

    A Day in the Life of a Surface Experts Business Development Associate: https://www.youtube.com/watch?v=IHpE--Kcjog

    Perks/Benefits:

    Base Salary + Unlimited Commission

    Great Work/Life Balance: No required overtime, no nights, no weekends

    Time Off: Paid holidays and accruable vacation

    Flexible work schedule: Can accommodate midweek appointments

    New Hire Training: Onboarding includes learning our comprehensive, proprietary sales technique

    Supportive Work Environment: Team celebrates achievements and collaborates in their approach to problem-solving

    Small Business: Local business with an owner who works alongside the team each day

    Mentorship Opportunities: Ongoing sales skills and career development

    Dedicated Help Lines: Support Center available to assist with client management details, saving you time

    Our Core Values:

    Serve Others

    Be a Problem Solver

    Trust the Process

    Our Mission:

    Our mission is to develop outstanding teams by investing in strong relationships. Together we work to solve our customers’ problems by reducing the waste of time, money and materials which end up in landfills.

    Job Duties and Responsibilities:

    As a Surface Experts Business Development Associate, your job is to find and build relationships with customers who work in property management and facilities maintenance. Our services are unique, so it will be your job to educate and build a relationship with our customers.

    In the Field Daily

    Meeting with 10-15 contacts a day.

    On-site visits, phone calls, and email follow-ups

    Visiting a variety of industries including Property Management, Hotels, Movers, Builders, etc.

    Customer Relationship Development

    Educating on Surface Experts capabilities and limitations

    Validating level of Customer satisfaction and opportunities to improve

    Earning the trust with our Customers through serving

    Brainstorming and researching new customer opportunities

    Follow Sales Process

    Memorizing sales scripts and role-playing practice

    Documenting sales activities in CRM; tracking a client from lead to Work Order and all the steps in between

    Reporting data accurately daily/weekly

    Planning and executing sales strategy for territory

    Required Qualifications:

    Goal-oriented, self-starter, and energetic

    Enjoys working with other people

    Licensed to operate a passenger car and have a clean driving record

    Professional, caring and service-minded

    Readiness to work with a metrics-based, process-driven sales team

    Bonus Qualifications:

    General working knowledge of property management and/or construction industry

    Experience using CRM tool and process

    Experience working in base + commission environment

    This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Surface Experts Corporate.