Surgery Scheduler / Prior Authorization Representative

We are currently seeking an experienced Prior Authorization Specialist / Surgery Scheduler to join our growing team.

This is a great opportunity for someone who is looking for a career — not just a job. We offer long-term growth potential and a supportive company culture where team members feel valued and treated like family.

Position Overview

The Surgery Scheduler / Prior Authorization Representative plays a key role in ensuring seamless coordination of surgical procedures while providing exceptional patient care and customer service.

Job Responsibilities

Obtain and manage prior authorizations for surgical procedures

Perform insurance verification and benefits review

Schedule surgical procedures as directed by the physician

Counsel patients regarding surgical procedures and expectation

Schedule all pertinent appointments, including preoperative and postoperative visits

Coordinate with patients, providers, staff, and outside facilities to ensure smooth care planning

Provide excellent customer service in person and over the phone

Support daily scheduling operations and administrative activities

Qualifications

Prior authorization experience required

Insurance verification experience required

Excellent written and verbal communication skills

Strong organizational and time management skills

Self-motivated, goal-oriented, and detail-driven

Ability to work both independently and as part of a team

Professional and compassionate patient interaction skills

Bilingual a plus

If you are organized, motivated, and passionate about delivering a positive patient experience, we would love to hear from you.

Schedule/Compensation • This position is full-time • Monday through Friday * 40 hours per week •

Job Type: Full-time

Benefits:

401(k) matching

Dental insurance

Vision insurance

Health insurance

Disability insurance

Paid time off

Retirement plan

Education:

High school or equivalent (Preferred)

Experience:

Insurance prior authorizations: 1 year (Preferred)

Work Location: Phoenix / IN PERSON - No remote