Onsite Surgical Equipment Support Specialist
Job Description
WE ARE GROWING! GREAT OPPORTUNITY TO JOIN ONE OF THE BEST HEALTHCARE PARTNERS IN THE INDUSTRY!
ABOUT SURGICAL INSTRUMENT SERVICE COMPANY For over 50 years, Surgical Instrument Service Company, Inc. (SIS) has been providing superior products and services to hospitals and healthcare facilities across the country. We pride ourselves on the personalized service we provide to each one of our customers.
Every action we take is aimed at making things easier for our customers from providing the widest range of equipment repair, to doing the job right the first time, every time. Through continuous innovation, process improvement, and an unwavering desire to be the best, SIS provides our customers with the greatest value in repair services. We are passionate about being a part of the continuum of care for happier and healthier patients.
SIS is currently looking for a motivated team player with relevant experience to fill a position as an ONSITE SURGICAL EQUIPMENT SUPPORT REPRESENTATIVE. The successful candidate will act as a Trusted Advisor to SIS’s healthcare partners by providing onsite preventative maintenance, troubleshooting and installation support on all equipment serviced by SIS. (video equipment, rigid endoscopes, flexible endoscopes, power equipment, and instrumentation) in the customer’s environment. The Equipment Support Representative will interact with the customer’s staff daily, use technology to complete administrative requirements, aid in troubleshooting issues, and provide the superior customer experience that is the hallmark of SIS. He/She will identify and recommend products and services to improve the performance of the customer and SIS. He/She must present a professional demeanor and take ownership of responsibilities, acting proactively on behalf of the company and the customer, and ensuring the highest quality healthcare partner experience.
ESSENTIAL JOB FUNCTIONS:
CAPABILITIES:
SIS is proud to be an Equal Opportunity employer. We maintain a drug-free workplace. Candidates must pass pre-employment drug test and background check. For more information on SIS, please visit: www.sis-usa.com.
Company Description
For over 50 years, Surgical Instrument Service Company, Inc. (SIS) has been providing superior products and services to hospitals and healthcare facilities across the country. We pride ourselves on the personalized service we provide to each one of our customers. Every action we take is aimed at making your job easier – from providing the widest range of equipment repair, to doing the job right the first time, every time. Through continuous innovation, process improvement and an unwavering desire to be the best, SIS brings you the greatest value in repair services. SIS is a surgical instrument and device repair company that was founded by a veteran and former OR Nurse in 1971. Our goal has always been to serve as a superior alternative to the manufacturer for instrument repair and maintenance. Our primary objective is to help healthcare providers avoid expensive endoscope, device, and general instrument replacement through service excellence, process improvement, and a transparent value proposition.