Benefits:
401(k)
Competitive salary
Health insurance
Position Summary
We are seeking a highly organized, detail-oriented, and motivated Surgical Medical Assistant to join our busy multi-physician ENT practice. This role will primarily support in-office surgical and procedural care for five ENT surgeons performing advanced office-based procedures including sinus surgery under local anesthesia, ultrasound-guided head and neck needle biopsies, and thyroid radiofrequency ablation (RFA).
The Surgical MA will play a central role in coordinating patient care before, during, and after procedures while ensuring procedural rooms, instruments, equipment, and supplies are maintained at the highest standards. The ideal candidate is proactive, calm under pressure, excellent with patient communication, and thrives in a fast-paced procedural environment.
Essential Responsibilities
Surgical & Procedural Coordination
Coordinate scheduling of office-based surgical procedures and advanced ENT interventions
Obtain and manage insurance prior authorizations for procedures, equipment, imaging, and disposables
Communicate directly with patients regarding:
Pre-operative instructions
Medication management
Arrival times and expectations
Post-operative care instructions
Follow-up appointments
Ensure all required consents, documentation, imaging, and laboratory results are completed prior to procedures
Assist physicians and physician assistants during office-based surgical procedures as needed
Procedure Room & Equipment Management
Prepare procedure rooms prior to cases
Set up, organize, and sterilize surgical instruments and procedural equipment
Clean and turnover procedural rooms efficiently between cases
Maintain inventory of:
Surgical instruments
Disposable supplies
Medications
Ultrasound supplies
RFA equipment and accessories
Track supply usage and proactively reorder inventory to avoid shortages
Coordinate with medical device and equipment representatives regarding supplies, equipment maintenance, and troubleshooting
Patient Care & Follow-Up
Conduct pre-operative and post-operative patient outreach
Obtain and document patient surveys and outcomes data
Follow up with patients after procedures to assess recovery and address concerns
Escalate clinical concerns appropriately to physicians or physician assistants
Provide compassionate, professional, and responsive patient communication at all times
Qualifications
Certified Medical Assistant (CMA/RMA) preferred
Prior experience in ENT, surgery, procedural medicine, interventional radiology, dermatology, pain management, or similar procedural specialty strongly preferred
Experience with surgical scheduling and insurance prior authorizations preferred
Strong organizational and multitasking abilities
Excellent communication and interpersonal skills
Ability to work efficiently in a high-volume clinical environment
Comfortable handling instruments, procedural equipment, and sterile supplies
Proficiency with electronic medical records (EMR/EHR)
Preferred Skills
Familiarity with:
Office-based sinus procedures
Ultrasound-guided procedures
Radiofrequency ablation technologies
Sterile technique and procedural workflows
Experience managing surgical inventory and vendor relationships
Ability to anticipate physician and procedural needs proactively
Physical Requirements
Ability to stand for extended periods
Ability to lift and move procedural equipment and supply boxes as needed
Manual dexterity sufficient for instrument handling and procedural assistance
Work Environment
Fast-paced outpatient ENT specialty practice
Frequent interaction with surgical patients and multidisciplinary staff
Exposure to procedural and surgical environments under local anesthesia
Compensation & Benefits
Competitive salary based on experience
Health insurance
Paid time off and holidays
Retirement plan eligibility
Opportunities for professional growth and procedural specialization