Surveillance Manager

Diamond Jo Casino Dubuque

Surveillance Manager

Dubuque, IA
Full Time
Paid
  • Responsibilities

    Job Description

    Responsible for the day-to-day operations of the surveillance department. Protect company assets by observing gaming and non-gaming activities to ensure safety, integrity, security and company policies and procedures are followed. Supervise staff and department activities.

    • Protect company assets by observing gaming and non-gaming activities to ensure safety and policies and procedures are enforced.
    • Assist department heads with investigations in their departments.
    • Develop audit forms for observing various departments to ensure employees are following both regulatory and company rules and policies.
    • Oversee daily audits.
    • Cooperate with law enforcement agency investigations as needed.
    • Prepare monthly and yearly budget reports, and complete daily audits of department activities.
    • Hire, train, coach, discipline, supervise and handle scheduling of department employees.
    • Monitor training status of all agents.
    • Other related projects and duties as assigned by management
  • Qualifications

    Qualifications

    • Must be at least 21 years of age.
    • At least five (5) years surveillance experience and previous supervisory experienced preferred.
    • Possess a thorough knowledge of all table games rules, procedures, and gaming regulations.
    • Working knowledge of surveillance software and Microsoft Office programs such as excel and word.
    • Knowledge of surveillance equipment such as hand held radios, video systems, and retention devices.
    • Must be able to obtain/maintain any necessary certifications and/or licenses as required by local gaming regulations.

    Additional Information

    Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.

    Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.